SprintRay is a forward-thinking, nimble company on a journey to provide digital dentistry solutions to our customers. Since 2014 we have produced products that are advanced, user-friendly, and offer a premium experience. Our organization is customer-centric, high-performing, and globally diverse. Challenging assumptions by identifying and solving problems is our way of life. We leverage conventional and unconventional wisdom with an entrepreneurial spirit that leaves no stone unturned as we develop the highest quality products, services, and relationships. For us to stamp our name on a product, it must be carefully considered, targeted, and meticulously designed to solve our customers’ most pressing problems and pave the way for the future. We work to continuously redefine the rules for our industry through our passion for technology, innovation, and our community. We have bold ambition and work to stay connected to what is happening on the front lines of our business so that the needs of our customers are always being met.
- For the development and expansion of our European office in Weiterstadt (near Darmstadt), we are looking for you immediately as a
Reparaturtechniker (w/m/d)
SprintRay sucht einen Reparaturtechniker (w/m/d) – Tier 3, der die Bemühungen zur Verbesserung der Zuverlässigkeit unserer Produkte vorantreibt. Diese Position wird die Ursachenanalyse und Reparaturen an SprintRay Hardware-Produkten unterstützen.
Ihre Aufgaben umfassen
- Unterstützung bei Produktverbesserungsmaßnahmen zur Steigerung der Kundenerfahrungen, unter Verwendung von Qualitätsingenieurtechniken wie Prozess- und Wertstromanalyse, statistischen Verfahren einschließlich SPC und Messtechniken
- Identifizierung von Best Practices und Standards zur Verbesserung der Qualität und des Systemdesigns durch Zusammenarbeit mit anderen Abteilungen und dem Management
- Empfehlung, Design und Implementierung von dynamischen Werkzeugen, die die Produktion der SprintRay 3D-Drucker-Produktlinien steuern
- Durchführung von Prozess-Audits und Tests zur Quantifizierung der Einsatzbereitschaft
- Fehlerbehebung, Reparatur und Dokumentation von Ursachen- und Fehlerursachenanalysen von 3D-Druckern und zugehörigen Produkten
- Durchführung von detaillierten Produktinspektionen basierend auf QC-Standards
- Beantwortung von Tier 2 Anfragen zu weiteren Reparaturuntersuchungen
- Verwendung von Excel und Office365-Tools
- Verständnis des Reparaturablaufs; Planung von täglichen/ wöchentlichen Aufgaben mit dem Manager für das Team
Erforderliche Qualifikationen:
- Ausbildung in einem technischen Beruf oder Weiterbildung zum Techniker
- Mindestens 3 Jahre technische Erfahrung nach Abschluss einer formalen Zertifizierung
- Nachgewiesene Fähigkeiten im Umgang mit Handwerkzeugen und Messinstrumenten
- Erprobte Fähigkeiten in der Fehlerbehebung und Reparatur von mindestens zwei der folgenden Bereiche: Elektromechanik, Software-Interfaces, Netzwerktechnik, Zahntechnische Ausrüstung
- Hohe Genauigkeit und gute Zeitmanagementfähigkeiten
- Gute Englischkenntnisse
What we offer you:
- A varied and challenging role in which you can help shape and implement your own ideas
- Working in a dedicated team with open communication in a motivating work environment in a growing technology company
- Our modern and open offices in Weiterstadt (near Darmstadt) are located in an attractive business park together with a gym, restaurant, daycare center and close to the Loop 5 shopping center and other specialty markets
- Independent work with flat hierarchies and short decision-making paths and thus a wide range of development opportunities
- Flexible working hours
- 30 days vacation and birthday off
- Adequate performance-related remuneration
- Opportunities for further training and qualification
- Free snacks and drinks
- Extensive training and colleagues who are available to answer questions
The SprintRay team is growing rapidly. Working in an internationally positioned, successful startup, you will be involved in a variety of challenging, interesting projects with development potential.
If you are a tireless problem solver who wants to shape the future of dental 3D printing, join SprintRay!
Together we can revolutionize dentistry and support future generations of doctors, dental technicians and medical device manufacturers around the world.
We look forward to receiving your detailed application including salary expectations and start date.
About SprintRay:
SprintRay is a highly collaborative environment where innovative people have the freedom to satisfy their curiosity by finding creative solutions to hard problems. If you are a relentless problem solver who wants to shape the future of 3D printing, join SprintRay! Together, we can revolutionize the next 100 years of manufacturing and empower future generations of doctors, designers, and makers all over the world.
To All Recruitment Agencies:
Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.
Top Skills
What We Do
As the innovation and sales leader in a hyper-competitive field, SprintRay profoundly influences the overall direction of the 3D dental printing industry. It is also a 2022/2023 Great Place to Work®. When you join the SprintRay employee family, your expertise and talents merge with those of highly competent colleagues who share your passion for elegant design, constant improvement and application of best practices in manufacturing, and incorporating additive manufacturing and AI into digital hardware production and services. Professionals in every division work together to contribute both quantitatively and intangibly to their company’s success, whether they’re involved with marketing SprintRay products and services, developing new resins or 3D printing components, customer service, or ensuring a friendly workplace. A generous benefits package helps maintain a healthy work-life balance and personal harmony. The rewards for helping SprintRay become the name synonymous with 3D digital dental printing go beyond standard compensation packages as measured by stock options that allow employees to capitalize generously from their hard work.
As a Brand Ambassador, multiple Gold Medal sprinter and World Record holder Usain Bolt is the living embodiment of the unique status of SprintRay as the trailblazer and pacesetter in pioneering end-to-end 3D printing ecosystems for dental professionals. Above all else, Usain’s philanthropic work in his native Jamaica exemplifies the compassion and humanity SprintRay actively cultivates in its workers worldwide. Tell us how you will help us sustain our market leadership and make the world a better place.
Why Work With Us
SprintRay employees collaborate with thought leaders in the dental industry to bring the convenience, comfort and health benefits of 3D printing to individuals and families around the world. While global access to technological breakthroughs are Priority 1, SprintRay also includes the happiness and welfare of its workers in its overall mission.
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