Relationship Manager AU/NZ

Posted 3 Days Ago
Be an Early Applicant
Melbourne, Victoria
Senior level
Fintech • Payments
The Role
The Relationship Manager is responsible for managing and growing a high-value client portfolio across Australia and New Zealand, focusing on B2B payments. Key duties include strategic client management, revenue growth, executing commercial strategies, expanding market partnerships, providing advisory services, and governance reporting.
Summary Generated by Built In

WEX is a leading provider of travel and corporate payment solutions, empowering businesses to optimize cash flow, streamline financial operations, and drive efficiency.

We are seeking an experienced and results-driven Relationship Manager to manage and grow a portfolio of high-value clients across Australia and New Zealand. This role offers a unique opportunity to work at the forefront of B2B payments, driving revenue growth, expanding market share, and strengthening strategic partnerships.

Key Responsibilities

  • Strategic Client Management – Serve as the primary point of contact for a high-value portfolio, fostering long-term relationships and ensuring customer success.

  • Revenue Growth & Business Development – Achieve portfolio targets by managing existing accounts and identifying new opportunities.

  • Commercial Strategy Execution – Develop and implement data-driven action plans, collaborating cross-functionally to maximize portfolio performance.

  • Market Expansion & Partnerships – Identify and pursue new business opportunities, including alliances, partnerships, and expansion into new verticals.

  • Advisory & Thought Leadership – Act as a trusted advisor, guiding clients through WEX’s innovative B2B payment solutions to drive strategic transformation.

  • Governance & Reporting – Accurately monitor, forecast, and analyze revenue streams, ensuring alignment with business objectives.

Skills & Experience Required

  • Minimum 5 years’ experience in relationship management, sales, or business development.

  • Strong background in payments, financial services, or the travel industry.

  • Proven track record of exceeding KPIs and revenue targets.

  • Expertise in contract negotiation, financial analysis, and commercial strategy.

  • Strong ability to develop and execute complex deal negotiations at an executive level.

  • Experience collaborating across cross-functional and global teams.

  • Excellent communication, presentation, and analytical skills.

  • Business travel capability as required.

  • A graduate degree in Business is advantageous.

The Company
HQ: Portland, ME
4,900 Employees
On-site Workplace

What We Do

We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business.

Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.

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