Relationship Management Director - iGaming

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission

The Relationship Management Director is responsible for a small and growing team of Relationship Managers looking after operators in the iGaming vertical. The Director will also have direct responsibility for some of Nuvei’s largest customers and will play an instrumental role in shaping the success of this core vertical.

You will:

• Be an expert in ecommerce and payments with direct, relevant experience ideally in card acquiring, APMs, gateway and treasury related services.
• Have a thorough appreciation of the iGaming industry.
• A proven ability to lead and coach a commercial team.
• Motivated to build and develop a small team.
• Have responsibility for continually raising the standard of the Relationship Managers to become both commercial and payment experts. 
• Commercially orientated; adept at selling complex, technology-based solutions
• Able to quickly form new and meaningful relationships externally and internally.
• Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations.
• Comfortable operating in a fast paced and demanding environment where solutions are not always immediately obvious.
• Adept at engaging with and presenting to C-Level stakeholders.
• Be able to travel with some regularity within the EU region for customer meetings and industry events.

• Direct experience in the payments industry
• Have worked in and understand the challenges and opportunities within the iGaming industry.
• Experience managing a team
• Have a sense of humour and be able to take our work very seriously while having fun at the same time.
• Ability to forge new successful ways of working.
• Be genuinely curious to continually learn – about our industry, our customers and our compan

• Private medical insurance
• Employee Assistance Programme (EAP)
• Matched pension plan up to 5%
• Income protection
• Death in service
• Discretionary performance bonus
• 25 days annual leave
• Flexible working
• Enhanced parental leave

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.