Regulatory Learning Associate

Job Description
The firmwide Regulatory Learning team, which is part of the Human Resources Talent & Employee Experience organization, is responsible for management and execution of the Regulatory and Compliance training strategy in support of JPMorganChase's global Compliance and Regulatory agenda.
The firmwide Regulatory Learning team works closely with the Lines of Business (LOB)/Functions and Compliance Subject Matter Experts (SME) to identify, design, and deliver appropriate learning solutions to JPMorganChase stakeholders and workforce members globally across the firm, and to measure outcomes and impacts of the learning solutions. Training managed by the Regulatory Learning team is heavily scrutinized by Regulators globally. In addition to designing solutions for identified training needs, the team supports Regulator, Audit, Compliance and Control team requests related to ongoing external exams and internal reviews.
As an Associate within Regulatory Learning team, you will be primarily responsible for analyzing the results of mandatory corporate level Compliance training assignments globally across the firm to confirm appropriate assignment as intended based on guidance from Compliance management. Execution and management of this process helps mitigate Compliance risk of failing to assign mandatory Compliance training to applicable employees, therefore reducing the risk of audit or regulatory findings.
You will build robust understanding of the end-to-end Compliance training lifecycle and be a part of the day-to-day Regulatory Learning team operating model and business processes. This includes understanding governing policies and procedures and systems/tools (how they work and issues that could impact data).
Job responsibilities

• Review targeted audience assignment requests and analyze audience criteria data to determine the accuracy of Compliance training assignments based on desired outcomes, as defined by senior LOB/Function approvers and Compliance SMEs
• Engage with all levels in the Regulatory Learning and Learning Operations teams to obtain and understand key data to support targeted audience assignment requests and address any identified issues through resolution
• Maintain documentation to support reviews and resolution of identified issues to meet third line of defense expectations and testing
• Assist EMEA Regulatory Learning Leads with audits and regulatory exams as needed

Required qualifications, capabilities, and skills

• Excellent analytical skills and ability to translate information into reference data attributes
• Solid critical thinking and decision making skills
• Strong time and task management skills, including ability to manage multiple deliverables at once, without sacrificing quality
• Excellent organizational, interpersonal and communication skills (written and oral), and ability to effectively interact with all levels of management, including remote teams
• Computer literacy, especially Microsoft applications (Excel, Word & PowerPoint)

Preferred qualifications, capabilities, and skills

• Relevant Regulatory/Compliance, Risk and/or Controls/Audit and training related experience
• Process improvement experience

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.