As Regional Supply Manager, you will lead supply growth and operator success across China, Japan, and Taiwan. Your mission: grow bookings, improve partner performance, and own the "win a country" strategy. You will manage a team of Business Development Managers and collaborate cross-functionally to drive regional outcomes.
Key Responsibilities:
- Business Development & Sales: Identify and close new transport operators. Manage sales pipeline and meet targets. Lead commercial negotiations.
- Operator Onboarding & Operations: Ensure smooth partner onboarding. Monitor performance against SLAs. Drive process improvements.
- Account Management: Build strong relationships with top operators in the region. Ensure high satisfaction and long-term retention. Strengthen account management capabilities across your team.
- Strategic Initiatives: Promote Travelier Group services, including TMS and capital-backed deals.
- Regional Strategy: Define and lead your "win a country" strategy, emphasizing quick-win solutions alongside mid- to long-term plans. Track trends, competition, and regulatory changes.
- Cross-Functional Collaboration: Act as main regional contact for Product, Marketing, Support, and brand teams.
- Team Leadership: Lead and coach a team of 3-7 BDMs. Drive KPIs and support professional development.
- Minimum 5 years in business development, sales, or supply management.
- Background in e-commerce, travel, or OTA preferred.
- Proven leadership experience with a track record of hitting targets.
- Fluency in English and Chinese (written & spoken). Japanese is a plus.
- Strong negotiation, communication, and relationship-building skills.
- Analytical mindset; confident with market data, trends, and insights.
- Engaging work on a product that enables millions of travelers to book their trips daily;
- Full-time remote working - 5 days week, 8 hours per day;
- Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
- Internal growth and internal mobility opportunities;
- Competitive annual leave, sick leave, and public holidays;
- Annual company offsite in Thailand;
- High-growth start up international environment.
Top Skills
What We Do
12Go is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally.
At 12Go, our vision is to enable any customer to instantly book any route in the world. We develop technology to create memorable travel experiences for everyone, worldwide. Operating in more than 140+ countries, we have assisted over 4 million travelers, making their journeys easier and more enjoyable.
12Go employs over 200+ professionals globally. We have a performance-driven culture that emphasizes continuous feedback and professional growth. Visit our career website to see the open roles https://12go.com/en/jobs
