Regional Outsourcing Manager for Third Party and Inter-Affiliate Services - Latin America, Canada & Bahamas

Posted 3 Days Ago
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Buenos Aires, Ciudad Autónoma de Buenos Aires
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Regional Outsourcing Manager is responsible for overseeing outsourcing queries, advising internal clients on outsourcing strategies, managing individual outsourcing transactions, and coordinating supplier negotiations within J.P. Morgan's Global Supplier Services organization for Latin America, Canada, and the Bahamas.
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Job Description
At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers 'needs.
Buenos Aires is one of JP Morgan's key strategic hubs with over 3,100 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.. among others, providing value-added services, products and solutions to our clients located in various countries around the world.
We are looking for an experienced professional to join as Regional Outsourcing Manager to cover for Latin America, Canada & Bahamas within the global Global Supplier Services organization . This senior Associate role is based in Buenos Aires (Argentina) and will report directly into the Regional Global Supplier Services Lead.
Job responsibilities:

  • Entry Point for Outsourcing Queries: Act as point of entrance for the business for any outsourcing related questions.
  • Outsourcing Advisory: Advise and Design with regional internal clients on best approach and strategy when planning to outsource services to other affiliates or third parties in terms of risk, time to market, restrictions, commercials besides others.
  • Transactions Management : Lead and co-ordinate individual outsourcing transactions for the Business which includes collaboration with different internal stakeholders, protect the bank against potential risks and execute against tight timelines.
  • Supplier Management : Help Co-ordinate conversations between the business and the suppliers for potential negotiations in collaboration with Category Sourcing.


Required Qualifications, Skills and Capabilities:

  • 5+ years relevant work experience in Outsourcing, Vendor Management, Business Management or related roles.
  • Hands on approach to drive transactions and deals on Micro Level as well the ability to think through, design and delivery on strategic plans (Macro level).
  • Outstanding listening, negotiation, communication and influencing skills to operate in a matrix organization.
  • Expert in written and verbal communication in English (Portuguese is a plus) with the ability to present in front of senior management and influence desired outcome.
  • Highly organized who drives in a fast paced environment to manage several priorities and contacts across multiple partners internal to GSS and to the larger firm at the same time.
  • Excellent business judgment, particularly the ability to proactively monitor engagements to address issues early, performing root cause analysis to develop solutions
  • Strong business acumen and analytical skills as well as experience in drafting commercial agreements and schedules in partnership with Legal.


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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