Regional Business Manager

Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

The Work

The Regional Business Manager (RBM) is responsible for maintaining existing broker relationships and sourcing new ones within specified territories. The RBM is tasked with increasing revenues in line with yearly targets set by the department and the Company. To excel in this role, the RBM must possess a deep understanding of Equitable Bank’s products to generate prospective deals and a keen insight into the underwriting process to ensure that application submissions meet all required criteria. 

Sales Management

• The RBM must be highly organized and self-directed, managing and reporting on sales and market activities through broker visits and industry networking events.
• Manage and develop a Key Account list of 15-20 brokerages within a defined region, updated annually based on business volume. 
• Conduct quarterly meetings with key accounts to review their volumes and funding ratios. 
• Discuss performance with the Regional Director of Business Development monthly. 

Sales Activities and Achievements

• Schedule a minimum of 8 broker meetings weekly, documenting discussions and feedback in the CRM. 
• Proactively make 45 outbound sales calls weekly, documenting discussions and feedback in the CRM. 
• Continuously update broker contact information in the CRM. 
• Manage the region to achieve structured and effective results. 
• Provide mid-level analysis to enhance business development functions. 
• Interact with the credit team bi-weekly in office to gain insights into the quality of business submitted by specific brokerages and to strengthen sales-credit relationships. 

Product Development

• Discuss competitor products with brokers, focusing on satisfaction, differences, and new market offerings.
• Analyze feedback on Equitable Bank’s products regarding pricing, flexibility, and credit requirements.
• Collect materials from brokers for competitive intelligence at industry events.

Presentation Skills

• Up-to-date collateral materials and promotions. 
• A thorough understanding of promotions and qualifications.
• A comprehensive sales presentation that includes products related to Alternative and Reverse Mortgages, Equitable policies on Anti-Money Laundering, and compliance requirements. 
• Knowledge of regional coverage, both urban and rural. 

External & Internal Relationship Management

• Participating in brokerage events, including sales presentations and lender appreciation programs. 
• Engaging in industry associations to represent Equitable Bank and gather industry insights.
• Speaking at company-sponsored events with messaging provided by the Marketing & Communications department. 
• Expanding relationships through lunch meetings, webinars and outbound sales calls and introducing other team members to brokers. 

Administration and Organization

• Enter at least 8 in person visits and 45 proactive outbound calls in CRM by the end of each Friday. 
• Submit expense reports within 7 business days of the month’s end. 
• Complete regulatory courses within deadlines on EQ University, as failure to do so may affect bonus payouts. 

Let's Talk About You!

• Strong written and verbal communication skills. 
• Proficiency in Microsoft Office (Word, Excel, PowerPoint). 
• Previous sales and/or underwriting experience in the industry. 
• Self-directed and highly organized with the ability to multi-task. 
• Valid driver’s license and a clean driving record. 
• Completion of a college or equivalent post-secondary degree. 
• At least 5 years of industry-related experience. 
• Outstanding interpersonal skills. 

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus 

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days

🖥 Virtual events to connect with your fellow colleagues

🎓 Annual professional development allowance and a comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!