Redemption Specialist, Bilingual

Posted 19 Days Ago
Be an Early Applicant
Clearwater, FL
Junior
Fintech • Financial Services
The Role
The Redemption Specialist is responsible for managing vehicle repossessions, handling customer service communications, creating reinstatement documents, and ensuring accurate data entry in the customer management system. The role also involves assisting with bankruptcies and impounds, while maintaining strong attention to detail and multitasking in a fast-paced environment.
Summary Generated by Built In

Now Hiring! 

$500 Signing Bonus

MidAtlantic Finance

Clearwater, FL (Ulmerton Rd)

We are looking for energetic and self-motivated individuals to join our team onsite at our Clearwater, FL location. The ideal candidate will have strong customer service and collection skills, at least one-year general office experience, and is proficient in utilizing Microsoft Office. Fast paced environment. Work Monday through Friday, day shifts. Bilingual (English/Spanish) is preferred. 

What You'll Get:

  • Weekly Pay, Fridays
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Accrue PTO from date of hire
  • Advancement Opportunities
  • Employee Referral Bonus
  • Great work-life balance

What You'll Do:

  • Assign vehicles for repossession.
  • Customer service communication with customers, repossession agents, other vendors, and coworkers daily. 
  • Create reinstatement documents and provide to customer.
  • Verify information and enter repossession and other data into customer management system ensuring thorough and accurate.
  • Support team with Bankruptcy's and Impounds. 
  • Other administrative duties as needed.

What You'll Need:

  • This position requires strong attention to detail, the ability to multi-task as well as prioritize time sensitive projects.
  • The ideal candidate must possess great time management skills, be detail-oriented, and be able to multi-task in challenging situations.
  • Excellent customer service skills with the ability to provide clear oral and written communications is essential.
  • Bilingual Spanish/English

If this sounds like you, please reply below and include your resume. We want to hear from you!

Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.

Who We Are:

Founded in 1989, Mid-Atlantic Finance has spent over 30 years becoming the premier non-prime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our nearly 275 team members who provide world class service to our clients, customers and partners nationwide.

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The Company
HQ: Clearwater, FL
108 Employees
On-site Workplace
Year Founded: 1989

What We Do

Mid Atlantic Finance Company (MAF) is a non prime financial services leader with over 5 billion in funding provided to the non prime automotive industry since 1989. We are headquartered in Clearwater, Florida with an additional service center in Houston, Texas . MAF specializes in the acquisition and servicing of loan pools throughout the United States. MAF relies heavily on technology and its 300 plus team members to provide world class service to our clients, customers and partners.

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