Recruiting Operations Specialist (Contract)

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

The Recruiting Operations team ensures OpenAI’s talent acquisition process is efficient, effective, and aligned with our organizational goals. This team supports recruiters, hiring managers, and cross-functional partners to streamline the candidate journey, optimize internal tools, and maintain high-quality data and documentation.

About the role

As a Recruiting Operations Specialist, you'll play a key role in supporting our recruiting team's operations, documentation, and systems management.

This role is based in San Francisco, and knowledge of Ashby ATS is strongly recommended.

In this role, you'll:

• Manage the support channel, coordinating discussions with IT and cross-functional teams.

• Maintain comprehensive documentation including FAQs, question banks, communication drafts, and Recruiting Wiki pages.

• Support vendor and tool management by organizing contacts and contracts for the recruiting tool stack.

• Execute on operational system tasks within Ashby.

• Ensure data quality, including candidate record accuracy, offer management, job creation, and closures.

• Coordinate training, maintain and update resources (Notion, GitHub, Slack), and create instructional videos.

• Develop and maintain Ashby reporting templates, interviewer pools, and tagging systems.

• Assist with scheduling discovery sessions for new functionality roll out.

• Update and audit project details.

We're seeking someone with experience including:

• Familiarity and proficiency with Ashby ATS.

• Comfort with Notion, Slack, and Loom.

• Excellent organizational and documentation skills.

• Proven experience collaborating with cross-functional teams.

You might thrive in this role if you:

• Are detail-oriented and meticulous in managing data and documentation.

• Enjoy working collaboratively with stakeholders to resolve complex operational issues.

• Are passionate about creating and improving operational efficiencies.

• Thrive in dynamic, fast-paced environments where proactive problem-solving is key.

• Have a strong desire to contribute to the continuous improvement of recruiting processes and systems.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.