Receptionist

At TTi, people come for the opportunity and stay for the culture!

Job Description Summary

POSITION TITLE: Receptionist
LOCATION: TTI Canada Headquarters
REPORTS TO: Facilities Manager
HOURS OF WORK: 8:00 AM to 4:30 PM with 30 minute lunch break

Job Description:

About TTI Canada 
TTI is where culture meets opportunity. We are fast paced, our team is highly energetic, and we reward innovative thinking. We provide a multifaceted training program and hands-on field experience that will stimulate, challenge, and reward you! TTI is a place to explore your potential, where wins are celebrated, and leaders are visible and accessible. 

TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our customers have access to leading brands such as Milwaukee®, RYOBI®, and Hoover®.

Location: Toronto Headquarters (3381 Steeles Ave E)

Position Description

Reporting to the Facilities Manager, the Receptionist will undertake a wide variety of day-to-day administrative tasks to ensure our Canada Headquarters run smoothly and efficiently while providing administrative support to the Vice President of Finance and the Vice President of Recruiting, Training and Talent (HR).

This role requires a high degree of professionalism, the ability to exercise good judgement in a variety of situation, strong organizational skills, tact, discretion, attention to detail, while potentially dealing with multiple priorities. The ideal candidate for this role will be well organized, professional, have great communication skills and a “can do” attitude.

What You Will Do

• Manage the reception desk during your work hours
• Greet and welcome visitors in a warm and professional manner
• Perform a variety of administrative and clerical activities
• Address inquiries from clients, customers, and staff members as received
• Answer and direct all incoming phone calls
• Support new employee onboarding process
• Update corporate directories
• Collaborate with Facilities Coordinator to process courier shipments
• Manage and coordinate the Vice-Presidents’ calendars, as requested
• Process Vice-Presidents’ expenses and benefit claims, as requested
• Coordinate travel arrangements and reservations for the Vice-Presidents
• Coordinate and schedule internal and external meetings, appointments, and teambuilding events, including catering requirements
• Process invoices for payment and track as required
• Work collaboratively, and treat respectfully, other team members and leadership

What You Will Bring

• 3-5 years’ related experience
• Strong organizational and time management skills
• Strong sense of urgency and ability to multi-task
• Creative and innovative problem solver
• Strong written and verbal communication skills
• Ability to manage confidential information with appropriate sensitivity
• Intermediate Microsoft skills including PowerPoint, Excel, Word, and Teams
• Experience with Concur
• Experience with Adobe Suite programs is an asset
• Experience with Microsoft Power BI is an asset
• Ability to lift up to 25 lbs

What You Will Get

• Competitive base salary and bonus structure 
• Health Benefits Coverage, including $500 annual Wellness Program
• Registered Retirement Savings Plan with Employer Matching Contributions 
• Paid time of and employee discount programs
• Employee recognition and incentive programs, plus award-winning culture!

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.