Job TitleReceptionist
Job Description
Role Profile
Title:
Receptionist / Administrator
Reports to:
Facilities Manager
Context:
Vanderlande is the global market leader in baggage handling systems for airports, and sorting systems for parcel and postal services. Working within the facilities team the Receptionist will be responsible for welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries. Direct visitors by maintaining employee and department directories; giving instructions. Maintain security by following procedures; monitoring sign in / out system.
Accountabilities
Vanderlande Values
Ownership
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring log in/out system;
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Arrange lunches for meetings.
Arrange travel.
Opening date stamping and distributing incoming post and distributing.
Any other administrative tasks to support the business.
Build Reputation with Customers
Create a highly professional and effective first point of contact for all external customers and visitors.
Create an inviting and professional reception that customers and employees value.
Drive to Win
Calculating and comparing costs for required goods to achieve maximum value for money.
Team Play
Can do attitude, willing to help and support team members.
To support Administrators and Departments as and when required for administrative support or training course material.
Every day better
Always looking to be proactive and support the business ensuring that the reception reflects the professional business that we are. Look at best practice to improve efficiency.
Safe Base & We Care
Adhere to Company H&S rules ensuring any manual handing of deliveries is undertaken safely.
Ensure IH & CH contract files are updated monthly.
Desired Experience:
- Previous experience of managing a busy reception
- Good Telephone Skills
- Good Verbal Communication & Listening skills
- Proficient in Microsoft Office Skills
- Organised
- Customer focused
- Professional appearance
- A practical, flexible and innovate approach to work
Top Skills
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.
Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.
Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
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