Job Description
Receptionist
Discover a better way of living a purpose-driven career at CWS Apartment Homes. We aim to recruit the most enthusiastic talent to join our team and contribute to our mission of providing exceptional living experiences to residents and meaningful work for passionate individuals. Focusing on an atmosphere of forward thinking, collaborative, and creative problem solving, CWS strives to provide the opportunities and challenges you desire for a satisfying career. When we say collaborative, we mean it. Every team member at CWS has a voice, a purpose, and the opportunity to grow and advance their career.
CWS offers a robust benefits program that offers you choices for your physical, mental, and financial wellness, creating value in your most important investment- you! For your physical and mental wellness, we offer medical, dental and vision insurance programs for you and your family’s needs as well as vacation, sick, personal time, and holiday benefits. For your financial wellness CWS provides an array of supplemental life insurance and disability insurance. In addition, our CWS Savings (401(k)) Plan has a pre-tax and Roth component in which we will match up to 3% of your contribution towards your future savings! CWS also provides a rent discount should you choose to call one of our communities home. CWS is dedicated to not only you and your well-being, but also the community in which we live. With our BRIDGE program we are able to give back to our communities by volunteering.
CWS has an immediate opening for a Receptionist. The Receptionist is the first impression of our Company and is expected to be courteous, professional, and helpful. While the Receptionist is primarily responsible for the personal interaction with residents, clients and CWS team members, you would also be expected to perform a wide variety of administrative functions. This position is responsible for providing office support services to ensure efficiency and effectiveness within the office; clerical duties which support business operations; and successfully servicing customers. In addition, the Receptionist contributes to the security of the organization by helping monitor the access of visitors.
What will I be doing?
• Welcome and greet all visitors, in person or on the telephone, in a friendly, courteous, and professional manner
• Maintain a high level of customer service
• Answer and direct incoming phone calls
• Handle a high volume of resident calls and/or emails; responsible for directing the call to the correct department or individual as needed
• Monitor multiple corporate email accounts
• Retrieve, sort, and distribute mail daily
• Ship and receive packages and parcels; prepare weekly inter-office mail to all remote locations
• Monitor and manage scheduling of conference room calendars
• Order lunches for groups or meetings, including laying out and ensuring clean up
•Maintain company directory and distribute monthly
• Maintain office equipment and schedule routine maintenance
• Order, stock, and maintain office, shipping, and breakroom supplies
• Enter building maintenance requests as needed
• Maintain office and common areas, including breakrooms accordingly
•Occasional errands for the office.
• Assist Human Resources Department with administrative tasks
What are we looking for?
At CWS, our mission is to Enhance Lives the CWS Way. The company was founded in 1969 and we have a long track record of success. Our leadership demonstrates our core values day in and day out. We want individuals who share and will demonstrate:
- Honoring our word
- Ethical dealings are paramount
- A respect for people
- Requirement for profitability and sustainability
- A demand for excellence with a sense of urgency
In addition, the ideal candidate will possess the following:
- Strong focus on customer service
- Strong oral and written communication skills
- Ability to multitask and prioritize tasks
- Ability to work independently and stay organized in a fast-paced environment
- Able to establish and maintain effective working relationships
- Able to create and maintain a professional and ethical atmosphere
- Able to adhere to company policies, procedures, and practices
Minimum Qualifications:
- Previous experience in an office administration or customer service role
- High School diploma
- Experienced in Microsoft Office
- Valid driver’s license with satisfactory driving record and current automobile insurance
Top Skills
What We Do
Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country.
We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way.” From the minute you join the CWS family, as a resident or team member, you’ll experience the difference. How?
We have a signature style which includes friendly team members, responsive service, well-designed floor plans, unique amenities, and spotless communities. We deliver on this by providing teams with the training they need and the perks, benefits, and balance they cannot live without
