Receptionist, New York Office

SUMMARY

This position is for a Receptionist in the Office Services Department. The person will be responsible for providing support to Reception and related Facilities functions.  The right candidate for the role must possess a high degree of professionalism, superior communication skills and enjoy working in a fast-paced, collaborative team environment.

RESPONSIBILITIES          

The individual will be involved in the following critical activities:

• Greet, welcome and announce guests appropriately; direct them to assigned conference rooms if needed.
• Act as the primary Receptionist during working hours, answer and direct all incoming phone calls.
• Ensure guests are entered into building security prior to arrival. Maintain security by following procedures.
• Issue new or replacement key cards to employees upon request; collect temporary key cards from visitors.
• Assist with hospitality requests (e.g., create menu designs, place ad-hoc food & beverage orders).
• Create and maintain daily conference room schedule.
• Manage the main phone line general greetings.
• Monitor and check the general voice mailbox every morning.
• Maintain appearance of conference rooms.
• Manage conference room reservations.
• Maintain reception area and all common areas.
• Provide back-up phone coverage for Chicago office.
• Update monthly Zoom signage in all GCM conference rooms.
• Assist with general administrative duties and projects, upon request.

EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS

The ideal experience and critical competencies for the role include the following:

• Associate degree required or equivalent work experience.
• Minimum 2 years related professional experience interacting with executive and senior management.
• Business professional attire is required.
• Proficient knowledge of Microsoft Office Suite.
• Outstanding verbal and written communications skills.
• High degree of integrity and the ability to recognize the requirements of confidentiality.
• Demonstrate initiative and ability to work in a fast paced, changing environment.
• Proven ability to work both independently and within a team.
• Proven experience successfully managing multiple priorities with competing deadlines in a professional and efficient manner.
• Outstanding organization, decision making and problem-solving skills.
• Ability to take control and manage tasks independently to closure.
• Flexibility and adaptability to various changing working conditions based on priorities.

It is expected that the annual base salary range for this New York City-based position will be $55,000- $65,000.  Actual base salary may vary based on factors such as individual's experience, skills, and qualifications for the role.  Employees may be eligible for a discretionary bonus based on factors such as individual, team, and company performance as well as a comprehensive benefits package.

In terms of cultural fit, the successful candidate will be self-motivated and energized by working amongst a group of thoughtful, smart and successful colleagues. They will enjoy being part of an organization focused on excellence and will be a naturally collaborative person who enjoys interacting with individuals at all levels. Additionally, they will be a strong team player with a proactive approach and the ability to exercise discretion and judgment.