Receptionist / Associate Escrow Assistant - Soldotna, AK

Posted 4 Days Ago
Be an Early Applicant
Soldotna, AK
Entry level
Insurance • Real Estate
The Role
As an Associate Escrow Assistant/Receptionist, you will greet and guide visitors, operate a multi-line phone system, order supplies, maintain office documents, and assist colleagues with various tasks. Training for escrow duties will be provided as this is typically an entry-level position.
Summary Generated by Built In

Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Come join our AMAZING Escrow team in Soldotna, Alaska as an Associate Escrow Assistant/Receptionist! You will be responsible for ordering supplies, making deliveries as well as providing escrow back up to include ordering payoffs, scanning and approving wires. You will be greeting and directing visitors in the office. Operating a multi-line telephone system to answer incoming calls and directing callers to appropriate personnel. Typically an entry level position and we will train on escrow back up duties. Tasks are typically repetitive as employee gains skills and experience.

Essential Functions

  • Greets and directs visitors in office.
  • Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
  • Monitors visitor access and issues passes when required, may update appointment calendars
  • May order, receive and maintain office supplies and equipment
  • May receive, sort and route mail
  • May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages

Knowledge and Skills/Technology Used

  • Knowledge of Microsoft Office applications
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees
  • Responds promptly to customer needs; responds to requests for service and assistance; meets commitments

Typical Education

  • High School diploma or equivalent

    Typical Range of Experience

    • Entry-level position
    • Experience dealing with the general public or office environment preferred


    What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

    Top Skills

    MS Office
    The Company
    HQ: Santa Ana, CA
    13,104 Employees
    On-site Workplace
    Year Founded: 1889

    What We Do

    First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

    First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans.

    First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate.

    As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally.

    First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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