RCM Operations Project Manager

ModMed is hiring a driven RCM Project Manager to join our positive, passionate, and high-performing Revenue Cycle Management team. This is an exciting opportunity to work within a fast-paced Healthcare IT company that is truly Modernizing Medicine!

The RCM Project Manager is responsible for delivering business value through developing, planning, and managing a program of high-priority work initiatives.

Your Role:

• Develop, plan, and manage a program of high-priority work initiatives within BOOST including projects that are cross-functional and/or enterprise-wide.
• Perform project management of the high-priority work initiatives documented in a road map.
• Act as change agent to foster a customer centric quality culture throughout the organization and drive measurable business process improvements.
• Responsible for all aspects of the development/implementation of projects, focused on the delivery of a process or service from the design process through a finished state for internal/external customers.
• Interface with all areas affected by the project which may include internal departments in Operations, Client Success, Product, senior level executives, as well as Global Service vendors.
• Assess RCM workflow and process issues and develop resolutions to meet productivity, quality, and client success.
• Develop detailed work plans, schedules, project timelines, project estimates, resource plans, budgets, and status reports.
• Oversee and coordinate all aspects of a project, including high-profile, complex projects.
• Conduct project meetings and be responsible for meeting expected deliverables and timelines.
• Work together with Global Vendor Liaison to manage the integration of vendor tasks while tracking and reviewing deliverables. May provide project management guidance to the project team.
• Plan and direct schedules as well as project budgets.  Monitor the product/program/project from initiation through delivery, interfacing with (internal) customers on all matters.
• Recommend and take action to direct the analysis of and solution to problems.
• Lead, coordinate, and facilitate client and internal meetings concerning project activities.

Skills & Requirements:

• Four to five years of relevant experience preferred or equivalent combination of experience and education.
• Excellent communication; teamwork; extraordinary high level of attention to detail.
• PMP certification preferred.
• Experience with healthcare revenue cycle and medical billing operations is required.
• Experience managing vendor relationships or offshore relationships is a plus.
• An intelligent and articulate individual who can relate to people at all levels of an organization and possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective.
• A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus.
• Ability to lead a cross-functional project team and work with peers in a team effort.
• Demonstrated ability to manage multiple priorities and deadlines.
• Capability to efficiently complete tasks in a fast-paced environment.
• Strong ability to collaborate with individual contributors to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results.

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