Racquet Pro

If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.

This role will be located at one of Discovery Land Company’s locations: Troubadour Golf & Field Club set outside of Nashville, Tennessee.
Troubadour Golf & Field Club is seeking Racquet Pro to join the Outdoor Pursuits Department.
In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees
***Seasonal Full-time hourly position. Starting pay is $25-$30 per hour, plus additional commission on private lessons. Season is from May-October.***

Key Responsibilities

• To promote Racquet sports and proactively pair suitable members and guests to play, take lessons and participate in tournaments
• Provide private and group instruction tailored to individual and group needs
• To liaise with the members daily regarding the scheduling of racquet sports lessons, sports courts and appointments.
• To organize and facilitate Racquet Sport tournaments and clinics in coordination with the OP management for the members.
• Encourage, develop and promote Racquet Sports to Troubadour members, especially others within the OP team.
• To prepare all Racquet sports related areas to the required standard of detail, and maintain these standards throughout the day
• To maintain and repair all Racquets and Troubadour equipment to the standard as set by the company.
• To ensure all sport courts equipment is clean and in good working order before and after use. This includes ensuring the towels and drinks are properly arranged, keeping the equipment storage tidy and accessible to guests etc.
• Facilitate sports clinics and adult pick-up league.
• Notify the management of any equipment that is unsafe and needs replacement.
• Coordinate orders to ensure necessary parts are obtained following standard PO procedure as well as following set budget guidelines to enhance and maintain world class facility.
• Design, implement, and manage tennis, pickleball, padel programs for all skill levels, from beginner to advanced players.
• Develop engaging lesson plans, clinics, camps, and competitive opportunities for all players.
• Foster a fun, inclusive, and developmentally appropriate learning environment.
• Build strong relationships with families to ensure program satisfaction and retention.
• Responsible to daily maintain courts, cleanliness, setup, breakdown.
• Deep clean of all courts weekly.

Activities

• Run and attend staff daily briefings
• Implement and maintain the policies and procedures for Outdoor Pursuits which reflects the highest standard of operation and member service
• Store all OP and activity equipment in its’ correct location.
• Touching base and maintain enthusiasm with members daily, encouraging activities and putting into place all necessary preparations for lessons to provide World class service and instruction.
• Ensure all monthly safety checks are carried out & followed up and logged on the maintenance system.
• Assist in other OP services as required.
• Provide and schedule a diverse and engaging activities for members and guests of all ages and abilities in various sports.

Knowledge and Skills:

• Minimum 3 years of experience preferred in Racquet Sports in a 4–5-star resort setting or training and coaching facility.
• Previous experience in the guest service industry.
• First-aid Certified preferred.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

About Us

Troubadour Golf & Field Club is a private community, conveniently located just 30 miles south of downtown Nashville. Set on 980 acres, Troubadour features 375 residences; an 18-hole Tom Fazio-designed championship golf course; a multi-sport complex; an organic farm and world-class restaurants; private recording studios; music venues; and wellness facilities. At Troubadour, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse communities and provide the highest level of service that contributes to the creation of unforgettable experiences. For more information about our club, please visit: https://thetroubadourclub. com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.

#LI-CL2