Quotation and Sales Support

Posted 16 Days Ago
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Basingstoke, Hampshire, England
1-3 Years Experience
Appliances
The Role
As a Quotation and Sales Support Advisor, you will collaborate with Field Sales teams and customers to generate quotes for lighting products and connected services, manage sales orders, and enhance customer experience while ensuring compliance with quality standards.
Summary Generated by Built In

Company Description

Urbis Schréder is leading independent lighting solution provider worldwide, we believe that lighting can empower people, impact lives, support communities, and transform spaces, cities and the planet.

We are not just a global leader in intelligent lighting solutions, but a beacon of innovation and sustainability. With operations spanning over 70 countries across five continents.

With sustainability at the heart of our operations, we have the insights and expertise to help cities leverage their lighting upgrades as the foundation for smart city ecosystems. We have helped cities, industries and local communities reduce their carbon footprint and energy consumption through the adoption of LED technology and integrated control systems. Our commitment to environmental, economic, and social sustainability is unwavering.

At Urbis Schréder, you’re not just joining a team, you’re becoming a part of a brighter and more sustainable future.

Job Description

As Quotation and Sales Support Advisor, You will collaborate with our Field Sales teams and Customers to generate price proposals for our Lighting products and Connected services. At times there may be the need to support with processing of sales orders and managing deliveries for our customers. Your role will ensure that services comply with standards, quality, and efficiency, while also identifying opportunities to improve performance and enhance the customer experience.

Main responsibilities within the job :

Generate professional quote offerings in a timely manner, to scope, quality, budget and to customers vision

Develop an understanding of our products and service offerings, and guide our customers on available solutions

Work alongside the Field Sales Team to identify gaps and increase market share with upselling of products & services

Oversee and support the input of all project and pipeline opportunities into the CRM platform to ensure product and resource availability in line with customer and project requirements

Maintaining positive business relationships with our Customers to support queries, conversion of opportunities and future sales

Occasionally Processing of customer orders in a timely and accurate manner, with deliveries made on time to meet our Install team and customer expectations

Keep all information up to date and accurate within CRM and ERP system, ensuring data accuracy on scheduling, and acknowledging of revenue into the business

Regularly inform your line manager on progress of area, status of key customers and opportunities to develop by reviewing performance reports and analysing data to provide feedback and put in place action plans to close gaps with SMART objectives

Work in partnership with the whole of the Commercial Operations team to ensure a collaborative and seamless approach to deliver excellent customer experience at all times


Qualifications

Educated to A Level or equivalent


The Company
Brussels
714 Employees
On-site Workplace
Year Founded: 1907

What We Do

Schréder is the leading independent smart outdoor lighting solution provider worldwide. The company, founded in 1907, is present in over 70 countries on 5 continents. Our tradition of engineering means we have been at the forefront of innovation throughout our history. The latest wave of urbanism means that city centres are becoming more vital than ever: connectivity is crucial. Experts in Lightability™, we propose lighting infrastructure that will play a pivotal role in building Smart Cities and future communication networks. Our purpose is to deliver an outstanding experience by accompanying our customers along every step of their journey, from design to after-sales service, including light, control systems, CCTV, WiFi, EV chargers and many more smart features. Environmentally, economically, and socially sustainable lighting has always been part of Schréder’s DNA. We have already helped many cities, industries and sports venues worldwide to reduce their energy bills and carbon footprint by switching to LED technology. By integrating our control systems, they achieve further energy-savings and deliver a better people-centred experience. Our century-long experience has given us the clarity and insights to help cities transform their street lighting upgrades into the foundation for their smart city eco-systems. Our systems are open and interoperable to seamlessly interact with sensors and actuators deployed throughout public spaces and to solve existing and future needs. We are constantly pushing the limits of our technology to enable communities such as Valencia in Spain, Bad Hersfeld in Germany and Queensland in Australia to better manage their assets, reduce their expenditure and preserve their identity and their environment. Please visit our web site for more details about Schréder: www.schreder.com

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