Job Description
Support data-driven insights and strategies to enhance customer experiences and business outcomes within our Consumer & Community Banking division. Join our dynamic analytics team to leverage data and analytics in delivering innovative insights and solutions for the Connected Banking Portfolio of digital products to drive measurable business impact and customer outcomes.
As a Quant Analytics Associate on the Connected Banking Analytics team, you will work closely with cross-functional teams to develop and execute analytical projects that align with our strategic objectives. You will be responsible for synthesizing data, conducting analyses, and delivering actionable insights to drive business performance.
Job Responsibilities:
- Assist in utilizing strategic, analytical, and data science skills to address challenges within the enterprise.
- Support the development and implementation of analytical solutions by organizing requirements and contributing to problem-solving efforts.
- Conduct thorough analyses to evaluate customer behavior and engagement with our products and the value of product to ensure alignment with business objectives and identifying opportunities for optimization.
- Collaborate with Product, Strategy, Technology, and Design teams to support the analytics roadmap.
- Create compelling visualizations and presentations that effectively convey complex data insights and strategic recommendations to stakeholders.
- Manage multiple projects simultaneously with minimal guidance, ensuring timely delivery and alignment with strategic objectives.
- Apply experimentation to optimize and personalize business strategies.
Required Qualifications, Capabilities, and Skills:
- Bachelor's degree in a relevant quantitative field (e.g., Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields).
- 1+ years of industry experience in business analytics roles (e.g., digital analytics, customer analytics, marketing analytics, sales analytics, business insights).
- Experience with data science and analytics tools (e.g., SQL, Python/R).
- Experience with any one of data visualization tools (e.g., Tableau and Power BI)
- Basic understanding of Cloud environments (AWS, Snowflake).
- Strong communication skills to convey information in an understandable manner to team members and partners.
- Ability to work effectively in project teams with attention to detail and creativity.
Preferred Qualifications, Capabilities, and Skills:
- Experience in Adobe Analytics, Tableau, Alteryx; interest in Machine Learning, AI preferred.
- Understanding of data mining and data science techniques (e.g., machine learning, behavioral analytics).
- Partner with subject matter experts in defining business KPIs and establishing measurement frameworks.
- Interest in financial services.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Top Skills
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Employees engage in a combination of remote and on-site work.