Quality Technologist

Job TitleQuality Technologist
LocationAsda House
Employment TypeFull time
Contract TypePermanent
Hours Per Week37.5
Salary

Competitive salary plus benefits.

CategoryQuality Assurance - SF
Closing Date2 March 2025

“Everything about Asda”

We are a values-led organisation. As such we, encourage everyone to be open and honest. We work creatively and collaboratively, valuing everyone's input.

Our collaborative culture, the size of our business and our belief in the empowerment of the individual means opportunities at Asda are abundant.

We conduct £300m worth of transactions every week. Our website handles over 2 million transactions a month. We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of everything we do.

“Everything you'll love.”

• Discretionary bonus – Rewarding you for your hard work and efforts.
• Company Pension Scheme matched to a limit – Looking forward to the future.
• Minimum 24 days annual leave per year plus 8 bank holidays – Making sure you take time for yourself and switch off.
• 4 weekly pay – which means you get an extra payday a year.
• Digital GP and Wellbeing sessions – Asda genuinely cares so we create a culture where our people can perform at their best, the physical health and mental wellbeing of all our people is very important to us.
• Discount off your shopping at Asda and George - with extra discounts running throughout the year – really makes a difference, saving the colleagues an average of £700 a year.
• Career development and apprenticeship and graduate schemes - we want our colleagues to excel and grow with our business.
• Free city centre parking – you can also use it outside working hours.

Plus, much more!

“Find your role”

As a Quality Technologist, your role is to drive Own Brand food and drink product quality with the objective to increase Asda's quality perception with customers. You will be accountable for ensuring that Asda products in your departments always meet the required quality specification, by driving a culture of quality within your supply base and within Asda to deliver our Quality Framework.

• Head office test kitchen based you will make judgements on product suitability against contracted specifications
• Support our suppliers to deliver great value products to our customers everyday
• Champion Asda’s standards within the business and with suppliers so all of our products meet or exceed customer expectations
• Take the lead on customer quality dissatisfaction, leveraging the power of internal stakeholders and suppliers to bring about meaningful and sustainable change
• Lead and own investigations into product quality fails, customer quality complaints and online reviews as examples of key metrics requiring skills in root cause analysis, stakeholder engagement and the ability to manage a large number of finished product suppliers
• Take a leading role in assessing product quality after product launches– so we all deliver right first time for customers
• Maintain a strong grip on key customer quality KPIs that you robustly deliver within your accountable areas
• Supplier and product management is key in this role resolving issues at pace with effective agreed plans locked down and evidenced to ensure no repeat for our customers

“Let's find out about you.” 

• A passion and knowledge of food
• Degree or equivalent experience in relevant product or scientific area
• Ability to interpret data and represent data to present
• Strong communication skills, ability to influence/ cascade information to the wider business/Suppliers
• An understanding of technical and manufacturing processes in order to hold suppliers/manufacturers to account supplying our retail products
• Commercially & customer aware
• Experience within a retail/manufacturing environment
• Experience in process technology and/or improvement and/or Product development and/or product sensory assessment
• Overseeing category quality or overseeing quality or technical output of a wide/ large number of suppliers is a key area of focus
• Be able to build strong sustainable and mutually beneficial relationships with Manufacturers / Suppliers
• Ability to prioritise and flex to business needs

Work Where it Works

Our hybrid way of working gives you the choice to work where it works.  This enables you to chose where you’ll be the most effective.  It offers a mix of working from home and in an office environment that works best for you and your team. 
You will also get an excellent benefits package including;-

•    Discretionary company bonus
•    Company pension up to 7% matched
•    10% colleague discount, free parking and many additional rewards.
 
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves