Quality Specialist, Systems

Posted 19 Days Ago
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Rochester, MI
Mid level
Healthtech • Pharmaceutical • Telehealth
The Role
The Quality Specialist, Systems is responsible for monitoring and analyzing Non-Conformances, CAPA, and complaints within the quality systems. This role includes assessing risks associated with these issues, providing necessary metrics for quality reporting, and ensuring compliance with corporate standards. Key tasks involve continuous improvement efforts and collaboration with management to evaluate quality processes.
Summary Generated by Built In

Why Endo?

We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.
At Endo, we are building a diverse, equitable and inclusive workplace, and we are looking for talented individuals to join our team.

Job Description Summary

The Quality Specialist, Systems monitors, tracks, and trends Non-Conformances, CAPA, Complaints and other quality systems. Assesses the risk level associated with Non-Conformances and escalates the issue to management. Provides metrics to the Quality Systems and Technology Department for the corporate Quality Index. Work with the team in maintaining a collaborative environment.

Job Description

Scope of Authority - span of control (work unit, site, department, division, etc.), monetary value of budget/spend authority ( capital, operating, etc.), P&L responsibility, etc.

Manages the Quality Systems at his/or her site as well as metrics, but may also assist other sites with metrics on an as needed basis

Key Accountabilities - key outcomes/deliverables, the major responsibilities, and % of time

Accountability

Responsibilities

% of Time

Continuous Improvement

Monitors, tracks, and trends NCR, CAPA, and complaints, etc.

45%

Compliance

Assesses risk level associated with NCRs, notifies Planning/Scheduling, and escalates to management

20%

Initiates communication due dates for Quality Systems (NCRs, CAPA, Complaints, etc.) to ensure they are completed on time

20%

Management Review

Assists in the preparation of materials for Quality Council and Management Review

10%

Continuous Improvement

Performs and evaluates CAPA effectiveness checks

5%

Total

100%

Qualifications

Education & Experience

Minimal acceptable level of education, work experience and certifications required for the job

  • Minimum of BA/BS preferably in life sciences plus a minimum of 3+ years’ experience in the pharmaceutical industry OR
  • MS +1 year relevant experience in pharmaceutical industry.

Knowledge

Proficiency in a body of information required for the job

e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.

  • Knowledge of all current state, federal and local standards and regulations, e.g., cGMP, OSHA, and DEA
  • Knowledge of 21-CFR-210, 21-CFR-211 and ICH Guidelines
  • Technical and quality background related to pharmaceuticals

Skills

&

Abilities

Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.

  • Strong communication skills
  • Strong focus on quality and proven ability to apply a high degree of integrity
  • Customer/Stakeholder focused (understand business plans and operating environment)
  • Technical Writing ability
  • Clear problem-solving and decision-making skill

Physical Requirements

Physical & mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.

  • Walk across plant/warehouse

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications.  Management reserves the right to change or modify such duties as required.

Commitment to Diversity, Equity, and Inclusion:

At Endo, our diversity unites and empowers us as One Team, and we are committed to cultivating, and valuing, each person’s unique perspective. We actively promote a culture of inclusion that draws strength from our broad spectrums of diversity, including race, ethnicity, religion, gender identity or expression, national origin, color, sexual orientation, disability status, age, and all our other unique characteristics, qualifications, demonstrated skills, achievements, and contributions, backgrounds, experiences, cultures, styles, and talents.

EEO Statement:

At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.

The Company
Montreal, Quebec
1,722 Employees
On-site Workplace
Year Founded: 1997

What We Do

At Endo, our far-reaching vision is simple: to help everyone we serve live their best life. As a specialty pharmaceutical company, we’re motivated by a strong sense of purpose to find better ways to meet unique medical needs.

Our global team of passionate employees understands the importance of their work. We’re dedicated to supporting one another as we connect with communities and foster partnerships that elevate quality-of-life and bring the best treatments forward.

Our uncompromising commitment results in the delivery of life-enhancing therapies. From intelligent product selection to commercialization, we strive to make a meaningful, tangible impact to help everyone live their best life.

Endo has global headquarters in Malvern, Pennsylvania.

Community Guidelines:
1. Be respectful. Everyone who visits our page should feel comfortable and respected.
2. If we see a comment that violates anything in the following list, it may be removed.
• Comments that use profanity; personally attack or bully another individual; or are off-topic, misleading, factually inaccurate, political, spam, defamatory, discriminatory or promotional.
• Comments that are excessively repetitive and/or disruptive to the community.
• Comments that promote illegal activity, use copyrights or trademarks or are related to an ongoing legal matter.
• Comments that appear to be medical advice.
We reserve the right to remove a reply for any reason at any time.
3. Adverse Event Reporting: If we see a post about an adverse event, an Endo representative will need to contact you to find out more information to comply with regulatory guidelines. If you experience a side effect while using an Endo product, please consult your physician or pharmacist immediately. You may also report to the FDA at fda.gov/medwatch or 800-FDA-1088.

Replies from other users do not necessarily reflect the views of Endo. We do not endorse content added by other users.

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