Quality Specialist III

Dynamet Incorporated, based in Washington, Pa., is a leading domestic and international supplier of titanium alloy products. Acquired by Carpenter Technology in 1997, Dynamet supplies titanium bar, wire, fine wire, strip, and precision shapes for the aerospace, medical, consumer, motorsports and recreation industries. Committed to offering excellence and innovation in the manufacture of titanium and other specialty metal products, Dynamet ensures strict quality controls through its testing and analysis laboratory. Dynamet maintains a second manufacturing facility in western Florida.

QUALITY SPECIALIST III

PRIMARY RESPONSIBILITIES FOR THE QUALITY SPECIALIST III

• Proactively improve process and product Quality at Carpenter to increase First Time Through (FTT).
• Establish Critical to Quality measures (CTQ), Key Process Characteristics (KCC), Key Control Characteristics (KCC), control plans and FMEA.
• Increase customer satisfaction by reducing claims, remakes, scrap, and deviations from standard work. Establish framework for gathering and synthesizing data to effectively detect and solve quality issues to prevent recurrence using appropriate quality strategies, tools, and techniques.
• Stabilize processes and implement process controls (SPC) to establish and maintain process capability using statistical methods.
• Develop expertise in inspection, measurement and sampling methods and lead efforts for method improvements. (MSA)
• Along with Quality Manager, maintain policies and procedures related to AS9100, AS9120, Nadcap, ISO9001 and other related standards. Provides training on quality systems. Maintain the company’s conformance to the standards and internal audit processes. Leads 3rd party and customer audits when required. Prepares documents for required management reviews.
• Review supplier audit findings to communicate their performance and discuss corrective measures, as necessary. 
• Maintain a central Quality records database and ensures integrity of the data and data accessibility. Maintain customer required documents including PPAP’s, VAP’s, and Control Plans. Maintain systems and procedures for containment of non-conforming materials and products throughout the company. Assists in the completion of quality audits for Carpenter companies, customers, and third parties. Ensure that internal and customer corrective actions as well as customer claims are resolved in a timely fashion.
• Maintain supplier quality representative (SQR) requirements, as required by certain customers.
• Maintain data tables for claims, corrective actions, and other quality system specific requirements. Sustain a Teams based accountability process for quality systems and CAR resolution.
• Completes customer surveys and assists in the management of internal and customer specifications. Ensure that internal and customer corrective actions as well as claims are resolved in a timely fashion.
• Manages claims including communicating return of materials and assists others in the proper administration of claims processing. Oversees the administration of the document control system and ensures training records are being maintained properly. This includes overseeing the administration of third-party document storage for quality. Manages the process change approval process including communication to appropriate commercial personnel for notification to customers.
• Maintains the critical vendor approved supplier list, approves new vendors, and maintains their survey responses or certifications documents. Reviews outside processor chemistry certification reports to Dynamet and other incoming material certificates. Oversees the calibration system. Oversees the disposition of material from nonconformance reports. Responsible for verifying validation of new equipment and equipment relocations are completed in accordance with quality standards.
• Perform all other duties and special projects as assigned.

REQUIRED FOR THE QUALITY SPECIALIST III

• Four-year college degree required, Engineering degree in Materials Science preferred.
• Internal auditor certification preferred.
• 3-5 years of relevant experience.
• Uses best practices and knowledge of internal/external business issues to improve processes, products, or services.
• Solves moderately complex problems; takes a new perspective on existing solutions.
• Works independently with minimal guidance.
• Acts as a resource for colleagues with less experience; guides the work of other staff members.
• Ensures a safe workplace.
• Promotes ways to improve the quality of life and protect the environment in the communities in which the Company does business.
• Uses best practices and knowledge of internal/external business issues to improve processes, products, or services in own function. Has expertise in own function.
• Effectively manages small projects or sub-teams, including coordination of resources outside of own area.
• Forecasts and plans resource requirements for small projects or sub-teams.
• Monitors and controls costs within own work and may manage costs for small projects or areas.
• AS9100 and ISO9001 audit experience necessary.
• Familiarity with aerospace and medical customer requirements a plus.
• Experience in quality system management necessary.
• Understanding of engineering principles, standards, methods, and practices.
• Knowledge of disciplined problem-solving methods.
• Expert knowledge of quality system management.
• Expert knowledge of audit and corrective action processes.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.