Quality, Process and Compliance Engineer

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Main mission

Ensure that all activities within the HW Engineering team adhere to rigorous quality standards, established processes, and regulatory compliance requirements.

This role will focus on continuous improvement initiatives, audit coordination, process documentation, and compliance monitoring to uphold the highest standards of quality and reliability in our hardware products.

Additionally, the role will ensure that integrated systems meet various certification requirements at country, regional, or global levels.

Specific responsibilities

Develop, implement, and maintain quality assurance protocols and procedures for hardware engineering projects

Conduct regular audits of engineering processes and products to ensure compliance with internal and external quality standards

Analyze and report on quality metrics, identifying trends and areas for improvement

Facilitate root cause analysis and corrective action plans for identified quality issues

Design and document standard operating procedures (SOPs) and best practices for hardware engineering processes

Lead process improvement initiatives and foster a culture of continuous improvement within the team

Conduct training sessions to ensure engineering team members master the quality and process standards

Ensure hardware development and production processes comply with relevant industry standards and regulations

Stay up-to-date with changes in compliance requirements and communicate these to the engineering team

Develop and maintain a compliance matrix, mapping regulations to internal processes and controls

Coordinate with regulatory bodies during audits and inspections, providing necessary documentation and support

Research and understand various certification requirements relevant to the Integrated Systems at different country, regional, and global levels

Develop and maintain a certification plan, ensuring all necessary certifications are obtained and maintained

Collaborate with certification bodies and ensure all certification documentation is accurate and up-to-date

Monitor compliance with certification requirements and address any issues that arise

Maintain comprehensive records of quality assurance activities, audits, corrective actions, and compliance-related documentation

Prepare reports for management on quality performance and areas for improvement

Collaborate with cross-functional teams to ensure seamless integration of quality and compliance requirements throughout the product lifecycle

Qualifications Education:
 

Bachelor’s or advanced degree in Engineering, Quality Assurance, or a related field

Experience Level: Proven experience (7+ years) in a Quality, Process or Compliance Role within an engineering environment, particularly in industries such as aerospace, defense, telecommunications, or automotive.

Hands-on experience with hardware certification processes and regulatory compliance is a must

Competences

Technical / functional skills:

Strong understanding of quality assurance methodologies, industry standards, regulatory requirements, and certification processes

Proficiency in quality management software and tools

Familiarity with certification processes and compliance standards (e.g., ISO 9001, AS9100, CE Marking, FCC, etc.) is critical

Hands-on experience in conducting audits and managing compliance documentation. Being able to interact with regulatory bodies and prepare for inspections is essential

Proven track record in driving continuous improvement initiatives within engineering teams. Experience with root cause analysis, implementing corrective actions, and process optimization

Proficiency in creating process maps and models to visualize current and future state processes

Ability to document processes clearly and comprehensively, creating Standard Operating Procedures (SOPs) and other necessary documentation to ensure consistency and compliance

Ability to identify, assess, and mitigate risks associated with process changes. Experience with risk management frameworks and tools (e.g., FMEA)

Skills in setting key performance indicators (KPIs) and metrics to monitor process performance and effectiveness.

Experience with dashboards and reporting tools

Ability to manage multiple tasks concurrently

Fluent English (written and spoken)

Behavioral skills:

Open-mindedness

Excellent problem-solving skills and ability to work efficiently in a dynamic environment

Effective communication skills to collaborate with diverse teams and stakeholders

Team player

Ability to manage priorities

Ability to work under pressure

Openness to cultural diversity

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!