Quality Manager

Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology, Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

The Quality Manager will be responsible for providing Quality leadership, managing, and developing QA teams that support site, customer, and manufacturing operations, which includes coordination of site quality certifications (internal and external audits), customer quality interface, internal manufacturing quality, supply-chain monitoring, process development and quality initiatives (including but not limited to continuous improvement project teams, QMS integration activities, One Factory model adoption, and supporting customer driven inspection priorities).

Essential duties and responsibilities for this position include, but are not limited to:

• Managing a team to support:
  • Site quality systems (QMS) development and continual improvement, working within the site teams to maintain ISO9001, AS9100 certifications and other industry/customer driven standards.
  • Customer Failure Analysis requests, creation of 8D, to determine root cause, implementing corrective/preventive actions for returns and/or complaints.
  • Reliability activities during new product introduction, qualification planning, MTBF/FIT calculations.
  • Manufacturing by completing in process inspections, MRB fault analysis, root cause, CAPA, awareness training.
  • Supply-chain, SCAR process with corrective actions for non-conforming materials, new material/product first article assessments/test plans, review potential new suppliers through surveys and on-site audits.
  • Process engineering with development and implementation of new processes, including documentation and personnel training.
  • Provide factory awareness training for ESD and FOD programs.
  • Provide operator specialist certifications to IPC-610, and J-STD-001 quality and workmanship requirements.
  • Maintain and develop procedures and processes to improve overall product and process quality.
  • Supporting NPI activities, creation of Quality Plans, setting Key Characteristics (KC), identify and education team on RISK (FMEA) during NPI process.
  • Supervising, coaching, and developing quality teams (Quality Engineers and Inspectors), monitoring, and implementing GMP and Key Product/Process Indicators (KPIs).
  • Working with the other Microchip factory / Business Unit site quality, operation, and business development teams to develop and align business and production practices.
  • Monitoring and evaluating internal production processes, Internal and Process Auditing.
  • Engaging with customers, gathering product feedback, and implementing control plans to address customer needs.
  • Reporting to upper management on quality standard and product issues.
  • Help facilitate continual improvement and learning culture across all functional areas through training and communication of quality initiatives.
  • Fulfilling customer purchase order requirements by completing First Article Inspections in accordance with AS9102, hosting customer source inspections, verifying assembly traceability and Element Evaluation data in accordance with specified industry standards, and reviewing manufacturing lot test and assembly data for completion.

Requirements/Qualifications:

Five to ten years of experience in manufacturing industry managing Quality Organization with BSEE or similar degree. Familiar with ISO9001, AS9100 requirements, ESD, FOD programs, IPC-610, J-STD-001 and 8D.

U.S. Export Controls Requirements: This job requires access to technology, materials, software or hardware that is controlled by the export laws of the United States. Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3).

Travel Time:

0% - 25%

Physical Attributes:

Hearing, Seeing, Talking, Works Alone, Works Around Others

Physical Requirements:

80% sitting, 10% standing, 10% walking

Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For more information on applicable equal employment regulations, please refer to the EEO is the Law Poster and the EEO is the Law Poster Supplement. Please also refer to the Pay Transparency Policy Statement.

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.