Quality Manager

The CompanyImerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.8 billion in revenue and 13,700 employees in 54 countries in 2023. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.

The PositionQuality Manager

Job Summary

KEY TASKS AND RESPONSIBILITIES

List also the main Key Performance Indicators on which the incumbent on which be evaluated

Health and Safety

• Maintains high level of health and safety within laboratory area
• Takes part and encourages the use of Behavioral Safety Audits in the Workplace
• Respect all site safety rules including those applicable for the safe engagement of laboratory contractors
• Complies with the requirements of all relevant legislation, including those applicable to chemical safety
• The holder may be required to be a qualified First Aider and must ensure compliance with all relevant acts and regulations as required

Quality Assurance

• Guarantees that the quality of products dispatched from the plant complies with customer specifications, internal standards, certifications and regulations
• Implements and monitors quality control plans ensuring quality at every step of the manufacturing process, for certified products, ensures compliance and the relationships with the certification bodies, builds the files for any new certificate

Laboratory Practices and Management

• Defines SMART KPI’s for the team and department, Monitor and analyze the plant's KPIs and equipment related to QC
• Ensures the correct functioning of the Quality department equipment’s, according to the standards and operating manual/instructions
• Consolidates the full picture of the plant's Quality equipment/ apparatus installations performance. In case of deviation, identify the origin, the causes and elaborates a proposal correcting the deviation to the Plant Director
• Continuous improvement (5S and improvement projects): identify actions to be taken, designs and implements those which could improve the functioning of the plant. Participate in cross-functional discussions with Production and Quality.
• Management of change: in case of modifications of equipment or raw materials, participate in the necessary modification of the related processes and evaluate the impact on the global performance (process, quality, environment, process safety).
• Manages the relations with external labs (sending of the samples, reception and registration of the results). Is the main point of contact of Imerys technical Centers for the topics related to analytic methods and metrology?
• Contributes to the mastery of process / product interactions knowledge with the objective to reinforce process control and prevent any critical quality drift
• Manages special requests: customer samples, data, DTPs

• Processes quality data for sake of reporting or analyses. Participates in quality meetings as an expert in the quality control techniques. Ensures the integrity of the data written in the certificates of quality.
• Manages products internal specifications, and proposes necessary updates/reports about Product Quality. Support cross-functional activities and provide pro-active support for the same, ensuring full collaboration for attainment of organizational and site objectives
• Carries out the integration of new products & services in the plant related to Quality department
• Ensures raw materials are of the right quality
• Investments projects: Collaborates with the project manager to forecast evolutions in the lab equipment needs, elaborates and presents Capex files to the direction, plans installation and supervises quality control laboratory manager & operators, ensures their development
• Manages the laboratory team (including a lab supervisor and lab operators), ensures a good organization of the people in charge of the quality control operations (knowledge of procedures, distribution of tasks, backup functions), collects training needs and organizes them, develops skills, evaluates the performance of each lab team member. Organizes the integration of new team members and ensures their proper training.

Customer satisfaction management:

Carries out the management of customer complaints, Be the voice of customer within the plant, provides answers to any client question, participates in customer visits. Monitor, track and analyses Customer Complaint with the aim to eliminate route cause

Integrated management system:

• Ensures compliance of the IMS with ISO standards, liaise with the Safety Manager
• Ensures compliance with the BIS system and is accountable for the BIS certification process
• Watch regulations, advises the Plant Director on QHSE topics related to quality
• Is responsible for the global documentation management system of the plant : identifies documented information and ensures its update, in relation with the concerned departments of the plant

Education and Experience requirements

Imerys Leadership Competencies:

• Cares for Self & Others:

You demonstrate self -awareness and nurture an inclusive and safe environment empowering people to do their best.

• Collaborates for Success:

You work together across boundaries to achieve shared goals.

• Commits to Customers:

You Understand (Internal & External) customers need to take action to meet them.

• Drives Results:

You deliver sustainable results and strive for excellence.

• Shapes The Future:

You think in long- term scenarios, anticipate future challenges

Position TypeFull time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com
PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED. 
To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.