Quality Manager – Supplier Assurance Devices

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?  

As a Quality Manager in Supplier Quality Assurance, you will be responsible for leading a team of quality professionals in ensuring that suppliers meet the necessary quality standards and regulatory requirements. You will play a crucial role in maintaining the integrity and safety of the products acquired from external suppliers, ultimately contributing to the company's mission of delivering high-quality medical product to the market.

Sound Interesting?

Here’s what you’ll do:

• Accountable to advise all quality aspects regarding Supplier Quality Assurance to ensure safety, effectiveness, reliability and quality capability of purchased material from suppliers
• Set team goals and performance metrics, ensuring that objectives are met and team members are motivated to excel in their roles.

• Responsible for the implementation, execution and improvement of the incoming goods inspections incl. first Article inspections and the team of incoming inspectors, providing guidance, support, and fostering a positive work environment
• Responsible for the Supplier Non-Conforming-Product Process (Purchased materials) and for analyzing supplier performance indicators in order to improve the supplier quality
• Conduct supplier and contract manufacturing audits to ensure conformance with the quality management system, procedures, and contracts
• Negotiations and closure of quality assurance contracts with suppliers
• Collaborate effectively with relevant internal departments such as purchasing, production, Quality and R&D to increase quality of purchased products
• Responsible for representing supplier quality processes in internal and third party audits
• Identify opportunities for continuous improvement within the supplier quality assurance function
• Stay up to date on laws and standards, new directives, etc. and adapt the supplier's quality assurance processes accordingly.
• Provide leadership during investigations of major quality/delivery problems.
• Organize potential problem solutions and lead cross-functional problem resolution efforts
• Maintain constant contact with the global Supplier Quality teams to achieve continuous development.

ADDITIONAL RESPONSIBILITIES:

• Work closely with other locations with the aim of achieving best practices and process standardization
• Supporting the interfaces, e.g. to achieve project goals
• Drive performance through clear and ambitious goal setting, foster teamwork, listen and communicate openly, drive customer orientation and a winning mentality
• Identify potential risks related to supplier quality and develop mitigation plans to address them

Working with cross-functions departments e.g.:

• Purchasing / Sourcing
• Manufacturing Engineering
• Quality management
• R&D Engineering

Do you qualify?

• Bachelor or Master of Science/ Engineering or comparable, required
• Minimum 8 years work experience in quality assurance or related roles in quality
• Minimum 3 years’ experience in a leadership role
• Minimum 5 years’ experience in managing external, internal and supplier audits
• Strong oral, spoken and written communication skills in English (German or other language skills are an advantage)
• Excellent interpersonal and leadership skills, ability to effectively manage cross-functionally (internal/external teams) and understands cross-functional tensions
• Analytical mindset with the ability to identify trends and implement data-driven decisions
• Certifications of ISO-9001 and ISO-13485 Lead auditor is preferred
• Expert in interpretation of technical drawing (GD&T) and AQL sampling plan table
• Strong problem-solving skills and the ability to manage multiple priorities simultaneously
• Several years of experience in the application of methods and tools in quality management (such as SIX SIGMA, FMEA, 8D, CAPA, SPC, etc.)

The annual pay range for this position is  $116,000 - $145,000.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
  
This position is eligible for a Performance Bonus. 

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay 
• The list goes on! 

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Clara Cresswell

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).