Quality Manager (External Supply)

Posted Yesterday
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12 Locations
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
The Quality Manager for External Supply is responsible for managing relationships with Contract Manufacturing Organizations (CMOs), negotiating Quality Agreements, and ensuring compliance with quality standards. The role involves risk management, resolving quality issues, and conducting systematic quality reviews. It is crucial to drive continuous improvement in quality systems and maintain effective communication within cross-functional teams.
Summary Generated by Built In

We make and supply medicines and vaccines all around the globe and our teams own every production stage, from creating quality products at our manufacturing sites to designing effective supply forecasting and regulatory inspections; all powered by digital, data and analytics. We operate at impressive scale, producing over 1.7 billion packs of medicine and 767 vaccine doses in 2021.

We continue to modernise, so we can launch even more new products at speed whilst turbo-charging delivery across our entire portfolio through our relentless focus on quality, safety, and service. The way we work will change. For some, the shift in technology and products will be revolutionary. Our R&D pipeline demands a new kind of supply chain, and we need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of automation and robotics so we can work smarter together.

External Manufacturing is a complex global organization comprising 180 individuals across Supply, Procurement, Strategy, Technical, Quality, Artwork, Business Planning and Operational Excellence spread across c.12 regions globally. The External Manufacturing team is accountable for GSK’s External Supply Chain, managing relationships with third party Contract Manufacturing Organizations (CMOs) to ensure GSKs operational and Quality requirements are met.

Quality Manager (External Supply)Key Responsibilities:

  • Building and managing the relationship with CMOs for the designated products
  • Negotiating and maintaining Quality Agreements with CMOs and receiving LOCs
  • Managing risks, resolving quality and compliance issues to secure supply of quality product and ensuring these are adequately logged, tracked and maintained in ES internal systems (e.g. change controls, deviations, complaints, Periodic Product Reviews, Quality Alerts, Quality Regulatory Intelligence, quality risk model)
  • Driving periodic review of Quality Systems by conducting GEMBAs and root cause analysis reviews for investigation of issues and development of remedial actions

Why you?

Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:

  • Degree in Pharmacy, a Science discipline AND/OR Masters AND/OR equivalency in education and experience.
  • Experience in Pharmaceutical industry, with specific experience in Operational Quality.
  • Demonstrated ability to work and collaborate in cross-functional teams
  • Fluent in written and oral English
  • Experience in applying cGMPs and ICH guidelines
  • Advanced knowledge of quality systems principles and practical application (especially management of deviations, OOS and change controls)

Preferred qualifications and skills (nice to have but not a must):

  • Experience working in a similar role


Why GSK?

At GSK we offer a wide range of benefits: 

  • Career at one of the leading global healthcare companies
  • Hybrid work ( 2 days per week from the office)
  • Contract of employment
  • Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
  • Life insurance and pension plan
  • Private medical package with additional preventive healthcare services for employees and their eligible
  • Sports cards (Multisport)
  • Possibilities of development within the role and company’s structure
  • Personalized learning approach (internal trainings, mentoring, access to online training’ platforms: Keep Growing Campus, LinkedIn Learning, Business Skills, Harvard Manage Mentor, Skillsoft and external training)
  • Extensive support of work life balance (flexible working solutions, short Fridays option, health & well-being activities). 
  • Supportive community and integration events
  • Modern office with creative rooms, fresh fruits every day

As an employer committed to Diversity and Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [email protected] to discuss your needs.

#LI-GSK

#LI-HYBRID

#LI-DEI

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Top Skills

Pharmacy
Science
The Company
HQ: Brentford
105,615 Employees
On-site Workplace

What We Do

A science-led global healthcare company with a special purpose: to help people do more, feel better, live longer.

We have three global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products.

We aim to bring differentiated, high-quality and needed healthcare products to as many people as possible, with our three global businesses, scientific and technical know-how and talented people.

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