Function: Quality innovation and supplier
Reports to: Quality Head for PC
Scope: PC
Location: Bosques or Cuernavaca
Terms & Conditions: Full time position.
ABOUT UNILEVER
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.
JOB PURPOSE
PC is growing very fast in LatinAmerica and specialy in Mexico due to we have a pipeline of SC projects that need special focus to deliver the ambition plan with Superior Products and at the same time, coordinate the supplier program for the Mexican factories.
The main responsibility for this rol is to define quality requirements relevant to the model, co-create process and ways-of-working, provide technical support and create PQS for new SKUs; as well as influence that applicable Unilever quality and innovation frameworks and tools are being followed (such as risk assessment and risk mitigation, building in consumer feedback and learnings from previous projects, launch monitoring plans, post-launch evaluations, hygienic assessment, statistical analysis)
The Innovation Quality will interface with all relevant functions and areas (incl. Marketing, R&D, Legal, Regulatory, Supply Chain, Sourcing Units, Planning, Receiving Units, Procurement, local, regional, and global Quality teams) to guarantee alignment and engagement in all quality related activities.
Regarding the supplier program must coordinate and lead follow-up meetings with suppliers, supplier audits, monitoring and closing of CAPAs, as well as prepare the needed reports for stakeholders.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Quality Innovation
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Provide quality inputs for business decision making forums.
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Supports Unilever Quality strategy, governance and goals through specific projects and targets
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Define and implement end to end quality requirements for new business models and new channels. Responsible for quality management of Mexico designated innovations, renovations and savings projects and products for Unilever sourcing units and External Partners (such as Collaborative Manufacturers, Licensees, Customers, Repackers, and others)
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Coach and support project leaders on risk management for Innovation, renovation and savings projects; including risk identification, mitigation/contingency plan, recommendation, follow ups and communication to stakeholders
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Provide support on continuous improvement for innovation framework and tools
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Support and drive Incident Root Cause analysis
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Facilitate quality data analysis related to projects and innovations [e.g.post-launch evaluation, consumer feedback, product inspections]. Ad hoc monitoring, analysis, and reporting of other data to identify potential problems/trends.
Supplier
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Lead and coordinate the follow-up of supplier action plan (for CAPAs, audit outputs, etc)
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Coordinate supplier audits from quality point of view
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Prepare CAPA report and Gaps closure
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Lead transformation together with supplier to improve the quality to achieve superior materials
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Lead the Material PQS creation and implementation for key suppliers
SKILLS & EXPERIENCE
Education:
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Desirable: Degree level, in a Business, Science (Chemistry, Microbiology, Foods Science), or Engineering discipline
Lenguages:
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English: Upper Intermedia
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Spanish: native or fluent
Profile:
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Great interpersonal relationships and strong team player
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Ability to influence other groups or functions
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Managing own workload and project planning. Must be able to take leadership on certain activities
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Flexibility and ability to adapt to different situations
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Openness to experimentation, new tools and digitalization
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Flexibility and willingness to support several categories and/or capabilities if needed
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Problem solving and continuous improvement processes
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Project Management
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HACCP, GMP, ISO, Hygiene, allergen management
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Desirable: experience in the following areas
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Auditing skills
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Statistical data analysis skills
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Managing supplier issues and Quality systems
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Customer / consumer complaint management
WHAT YOU WILL NEED TO SUCCEED
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Direct business docking point of HR topics for IOPs Mexico. Autonomy to make decisions with the right stakeholders
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Project Management: Leadership in the strategic and tactical plan. Follow-up to make things happen, with a defined Governance of the project
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Caring for relationships and management with stakeholders. Making things happen by inspiring and mobilizing from partnering with clear Governance and Agreements, through DOIT.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
