Quality Engineering Sr Analyst

Posted 17 Hours Ago
Be an Early Applicant
2 Locations
Senior level
Fintech • Financial Services
The Role
The Quality Engineering Sr Analyst facilitates User Acceptance Testing (UAT), collaborates with teams to ensure software quality, analyzes system requirements, and leads testing processes. With substantial domain expertise in retail banking and digital platforms, the role requires comprehensive knowledge of testing cycles, automation frameworks, and coding in Java and Python. The analyst also mentors junior team members and actively participates in project strategy meetings, ensuring compliance and quality outcomes.
Summary Generated by Built In

Job Description

The Testing Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:

  • Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
  • Has good retail banking domain expertise –
    • Investment - Capital Markets, Mutual Funds, Brokerage, Equity, Insurance and Treasury.
    • Data – DWH, Bigdata systems, Cloud platforms AWS, Google cloud, Snowflake
    • Digital - Mobile (IOS and Android), Web (Angular)
    • Banking & Lending– Retail, Term Deposit, Payments, Customer demographics and relationships, Mortgage
    • Cards – Equal payment plan, Payment features, Rewards, Wallets, Authorization & Fraud, Collections
    • Onboarding – Customer/Product onboarding
    • Non-Functional testing – Performance, Chaos, Component, Capacity analysis and Mobile device NFR
  • Ability to demonstrate E2E testing solutions (UI, Middleware, Backend and API)
  • Ensure that software quality issues and defects are appropriately identified, documented, tracked, and resolved in the repository
  • Collaborate with the software development team and users to ensure software requirements are met
  • Collaborate with Dev-ops/ App teams to Shift left by adopting Test-ops and other emerging testing principles
  • Tests and analyzes a broad range of systems and applications to ensure they meet or exceed specified standards and end-user requirements.
  • Works complex testing assignments.
  • Executes test scripts according to application requirements documentation.
  • Identifies defects and recommends appropriate course of action; performs root cause analyses and retest the test case until defect closure.
  • Coordinates multiple testers and testing activities within a project.
  • Documents, evaluates and researches test results for future replication.
  • Identifies, recommends and implements process improvements to enhance testing strategies.
  • Analyzes requirements and design aspects of projects. Interfaces with client leads and development teams.
  • Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
  • Requires in-depth understanding of how own area integrates within IT testing and has basic commercial awareness.
  • Makes evaluative judgments based on analysis of factual information in complicated and novel situations.
  • Participate in test strategy meetings,
  • Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.
  • Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
  • Provide metrics related to the cost, effort, and milestones of Quality activities on a project level
  • Acts as advisor and mentor for junior members of the team.
  • Regularly assumes informal/formal leadership role within teams.
  • Perform other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 5-8 yearsTesting Analyst experience
  • Familiarity with the Software Development Lifecycle (SDLC) and how Quality Assurance methodology fits into the SDLC Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools. Experience of testing trading platforms or similar software. Ability to work under pressure during tight dead lines
  • Requires methodical approach to testing and problem solving. Requires theoretical and analytical skills, with demonstrated ability in planning and operations
  • Excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value
  • Specific software languages will be dependent of area of business

Education:

  • Bachelor’s/University degree in Computer Science or equivalent experience
  • Additional Job Description
  • A good understanding of Testing life cycle, processes, tools and experience in Quality engineering
  • Solid experience of a modern long term support version of Java (Object oriented design/Lambdas & Streams /Executors/Generics etc.,)
  • Hands on expertise in Automation Testing frameworks including knowledge in Selenium, Rest Assured (API testing), TestNG, BDD, and Appium
  • Hands on experience in Python/PySpark for developing utilities for Data Analysis using libraries like Pandas, NumPy etc.
  • Experience in other programming language as C#, Bash/Shell scripting will be an added advantage.
  • Expert use of source control using Bitbucket/GitHub
  • Extensive experience of continuous integration methodology using TeamCity, Jenkins or Tekton
  • Good knowledge in systems monitoring, alerting and analytics (AppDynamics, Splunk, etc.)
  • Experience of integrating with messaging technologies such as Solace, Kafka, EMS
  • Experience with relational databases, preferably Oracle; good skills at integrating SQL into Java applications using a preferred framework (Spring JDBC etc.)
  • Experience in Mobile testing using perfecto will be an added advantage

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Job Family Group:

Technology

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Job Family:

Technology Quality

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Top Skills

Appdynamics
Appium
Bash
Bdd
Bitbucket
C#
Git
Java
Jenkins
Kafka
Oracle
Pyspark
Python
Rest Assured
Selenium
Solace
Splunk
SQL
Teamcity
Tekton
Testng
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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees
Hybrid Workplace

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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