Quality Engineer

Company Description

Syntegon Technology is one of the leading suppliers in the field of process and packaging technology. We continue to develop and produce systems for the pharmaceutical, food and confectionery industries in over 15 countries.

Are you ready to shape the current changes with us?
Do you want to contribute to people’s nutrition and health, and thereby enhancing the quality of life?

Welcome to Syntegon Technology. We are looking forward to your application!

The City of New Richmond, known as "The City Beautiful", is located an easy and quick commute in both directions from the Minneapolis/St. Paul Metro area and a short distance from Eau Claire, WI. City Beautiful it is, in setting, in character and quality of life!

Job Description

Position Summary:

The Quality Engineer role supports quality services and site to plan, direct, and implement Syntegon’s Quality management programs and to ensure a positive, safe, healthy, and incident-free work environment.

Responsible for supporting the site’s Business Management System (QMS, EMS, OHSMS), writing procedures, processes and instructions. Lead and undertake audits across all areas of the business as well as across the supply chain. Provide training on business management system practices.

Responsible for ensuring that the products produced meet quality standards required through established procedures and processes to minimize quality costs and maximize customer satisfaction.

Responsible for identifying and raising quality issues and for speedily resolving them to ensure zero impact to the customer. Support new product introductions to ensure the robustness of product builds. Work in a team environment to develop and implement best

practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Manage customer inquiries/complaints and offer technical support.

Quality Engineer works with the team to ensure the quality systems are implemented and are in place at Syntegon. Duties include but are not limited to, the daily collection/evaluation of quality data, development and monitoring of Key performance indicators (KPIs), Development and implementation of system improvements, support of incoming and manufacturing inspection, training for team members on quality processes, help drive, improve, and enforce the quality standards driven by internal and external customers.

Essential Functions:

• Maintaining accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems
• Facilitate organization and leadership development efforts to address the root cause of quality related issues. Coach management and employees at all levels to ensure compliance with all quality program expectations and applicable federal & state laws
• Manage key quality processes (i.e., document control, auditing, non-conforming).
• Support quality systems by collecting and providing information to internal and external customers
• Support quality during audits and visits (i.e., internal, customer, 3rd party, registrar, suppliers)
• Interact with external customers/suppliers on issues such as complaints, improvement plans, documentation, returned material authorization (RMA), etc.
• Manage customized ERP activities such as generating and maintaining quality defect data, complaint information, etc.
• Gather, maintain and report facility quality metrics.
• Support / backup production inspection
• Support calibration activities and gage investigations
• Identify and recommend continual improvement opportunities for quality systems
• Work within a team environment to complete other duties as assigned

Qualifications

Basic Qualifications:

• Minimum of 2 years of experience in a similar quality role.
• Associates Degree in related field

Preferred Requirements:

• Relevant business/commercial or manufacturing/engineering Bachelor’s degree preferred
• The Certified Quality Engineer (CQE) certification beneficial
• External auditor certification ISO9001, ISO14001, ISO45001 highly desirable
• Familiarity with risk assessment methodologies and incident investigation techniques
• Excellent communication skills including written, verbal, listening, and customer service skills with the ability to effectively communicate with and work well with others in order to manage projects, meetings
• Have strong interpersonal skills with the ability to influence people and drive change
• Exceptional organizational skills with a high consideration to detail
• Must possess time management skills and have the ability to meet deadlines
• Works well independently and in a group environment
• Has the ability to deliver internal training effectively
• Has critical thinking and problem-solving skills but is able to understand the departments overall objectives
• Must be able to be entrusted with confidential information
• Familiar with using various office equipment, computers and various programs including Word, Outlook, PowerPoint, Excel, networking and cloud-based systems.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Most work is performed in an office environment.
• Required to stand, walk and sit; reach with hands and arms
• In the course of daily work, associate may be outside, around commercial vehicles, powered industrial trucks and chemicals
• Associates may use computer, phone, copier and other office equipment in the course of a day
• Occasionally required to stoop, kneel, bend, crouch and lift up to 25 pounds and can maneuver large, cumbersome components
• This position requires the individual to wear and work in personal protective equipment

Additional Information

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.

The expected compensation range for this position is between C based on a full-time schedule.

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At Syntegon compensation decisions are dependent on the facts and circumstances of each case. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

All your information will be kept confidential according to EEO guidelines.

NOTE: All official Syntegon job postings can be found at www.syntegon.com. Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.