Quality Control Associate

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

Job Description

THE POSITION:
The Quality Control (QC) Associate conducts quarantine releases and conducts quality inspections according to internal requirements and special customer procedures. The Associate also will provide QC support for investigations and product inspections. The QC Associate conducts environmental monitoring by downloading data loggers and associated temperature devices for product contained in inbound deliveries.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our people leaders are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Performs quarantine releases.
• Performs environmental monitoring activities
• Inspects and verifies product.
• Supports client launches.
• Participates in process improvement.
• All other duties as assigned

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTIONS OF THE JOB:

• Conducts and manages the quarantine release process
• Performs product inspections on behalf of clients
• Maintains records for all activities performed
• Performs data downloads in support of temperature monitoring of transports
• Performs sample product labeling as required
• Writes routine reports and correspondence
• Supports ongoing quality system programs.
• Other duties as assigned

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Ability to inspect, audit, and critically assess.
• Orientation to detail.
• Ability to:
  • Write clearly and informatively;
  • Edit work for spelling and grammar;
  • Vary writing style to meet needs;
  • Present numerical data effectively;
  • Read and interpret written information.
• Ability to use presentation, spreadsheet, and word processing software.
• Ability to communicate effectively with all levels of management.
• Excellent organizational skills.
• Ability to work with multiple instructions, manage multiple high priority projects and handle spontaneous changes in priorities.
• Flexibility and ability to adapt to change.

 PREFERRED QUALIFICATIONS:

• 2-3 years’ experience in quality assurance, quality control, or inspections. Some college preferred.
• Experience with a forklift (cherry picker)

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Warehouse: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Environmental demands include walking or standing at a minimum of 80% of the shift, lifting up to 50 pounds and performing tasking in a busy environment. Bending, squatting, pivoting and stooping may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Additional Information

COMPANY BENEFITS & PERKS: 

• Starting pay: $17.25 per hour ($17.95 for forklift experience)

• Great benefits, including medical and dental plans, tuition reimbursement, and matching retirement plans (401k)

• Savings & Spending Account(s): Health Savings Account (HSA + EVERSANA contributions), Flexible Spending Account (FSA), and even Dependent Care Spending Account (DCSA)

• Up to 18 days accrued paid time off in addition to 10 paid company holidays

• Employee Assistance Programs offering financial, work-life balance, family planning support, legal solutions and more to employees at no cost

• This role takes place in a temperature-controlled environment year-round

MANDATED UNIFORM: khaki-colored pants, close-toed shoes, and a business casual shirt. Leggings, yoga pants, or any form-fitting stretch pants are not permitted. Shoes should be sturdy and provide full coverage, ensuring no skin or socks are visible through the shoe material. Once the probationary period has concluded (60 days) employees receive an allotment to receive customized EVERSANA uniforms.

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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