Quality Assurance Team Lead

Join Amity Solutions! 

At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises.

With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture.

Hundreds of enterprises, including government organizations and global companies, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users.

Explore more about us at: https://www.amitysolutions.com

Your impact: 

• As a Quality Assurance Lead at Amity, you will play a pivotal role in driving the quality and reliability of our social networking products. You will lead the QA team, designing and implementing efficient QA strategies that ensure all our products meet the highest standards. Your work will support Amity’s mission of empowering organizations to build vibrant, engaging communities, driving the growth and success of our products in the global market.

Your team:

• You will be a member of the Professional Services Team, which is in charge of development projects for the company's customers. You will also collaborate as a team with the project manager, business analyst, and developers to ensure that the project meets the customer's expectations. You will be the one who assists the team in improving the project quality.

Your day-to-day responsibilities:

• QA Strategy: Define and implement the overall QA strategy, incorporating both manual and automated testing practices to ensure timely and high-quality releases.
• Team Leadership: Lead, mentor, and grow a team of QA Engineers, fostering collaboration and continuous improvement.
• Test Planning: Oversee the creation of comprehensive test plans, test cases, and schedules, aligning with product roadmaps and project requirements.
• Testing and Automation: Lead test execution, including functional, regression, and automated testing, to ensure full coverage and product quality.
• Collaboration: Work closely with Product, Development, and DevOps teams to ensure QA processes are integrated across the development lifecycle.
• Process Improvement: Continuously evaluate and enhance QA processes to ensure efficiency and effectiveness, with a focus on automation.
• Defect Management: Track, report, and prioritize defects, collaborating with the development team for resolution.
• Metrics & Reporting: Establish and track QA metrics, ensuring transparency in quality and providing actionable insights for continuous improvement.

Your ideal profile:

• Experience: 5+ years of QA experience, with at least 2 years in a lead role, and a strong track record in both manual and automated testing.
• Leadership Skills: Proven experience managing and mentoring QA teams.
• Technical Expertise: Hands-on experience with test automation tools and frameworks (e.g., Selenium, Cypress, JUnit), and proficiency in scripting languages (e.g., JavaScript, Python).
• Agile Experience: Familiarity with Agile/Scrum methodologies.
• Communication: Strong ability to communicate complex technical information clearly to different stakeholders.
  
• Good communication skills in Thai and English both written and verbal

What’s in it for you:

• Check out more about our company, Bangkok team and our benefits - https://www.amity.co/career/bangkok 

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