Quality Assurance Team Lead

MSIG North America continues to grow! 

We are seeking an experienced QA Team Lead to join our cross-functionally aligned agile teams. The ideal candidate will have a strong background in quality assurance, a proven ability to lead and mentor QA team members, experience working with vendors and an understanding of Agile methodologies. This role is crucial in ensuring our products meet the highest standards of quality and reliability.

Essential Functions:

Leadership & Mentorship

• Lead and mentor QA engineers both vendor and MSIG employees, fostering a culture of quality and continuous improvement.
• Provide guidance and support to the team members in planning, executing and documenting tests.
• Work closely with product managers, developers, and other stakeholders to understand requirements and acceptance criteria.
• Communicate test progress, issues and risks to the teams and all levels of management.
• Stay updated on the latest industry trends, tools, and technologies to maintain an innovative QA practice.

Quality Assurance Strategy

• Develop and implement comprehensive QA strategies and processes that align with the most current methodologies of delivery
• Ensure that testing activities are integrated into the agile development process and align with sprint goals.
• Continuously assess and improve the QA Process, methodologies, and practices.

Test Planning and Execution

• Create detailed, comprehensive, and well-structured test plans and test cases.
• Execute and manage all levels of testing, including functional, integration, regression, and performance testing
• Advocate for and help implement test automation strategies to improve efficiency and coverage.
• Identify, document and track defect resolution
• Work with developers to troubleshoot and resolve issues in a timely manner.

Supervisory Responsibilities:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Required:

Diploma/Degree & Experience

• Bachelor's Degree or equivalent work experience required.
• 5+ years’ experience software testing
• 2+ years leading QA
• 5+ years Commercial Property & Casualty insurance products experience including Commercial Auto, General Liability, Workers’ Compensations, and Property lines. 
• Experience with processes and systems supporting Claims, Billing, and Underwriting functions. 
• Proficient in test design and test execution tasks.
• Strong understanding of Agile methodologies and experience working with agile teams
• Proficiency in QA tools and test management software such as Selenium.
• Excellent knowledge of test automation frameworks and scripting languages.
• Strong analytical and problem-solving skills

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!
It is the policy of MSIG-NA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG-NA will provide reasonable accommodations for qualified individuals with disabilities.