Quality Assurance Specialist (Field-Based)
Utilities Programs and Services
Location: Jackson, Mississippi (Field-Based - Greater Jackson Area)
Job Description:
To support our growth, we seek a Quality Assurance Specialist to work in our Energy Efficiency division in Jackson, MS. In this role you will serve as liaison between the ICF managed energy efficiency program and program contractors, trade organizations, distributors, and client representatives. You will have office and field responsibilities; some overnight travel will be required. Public speaking, training, and field support will be required.
We place a premium on Creativity, Accountability, Program Standards and ability to Work Independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction. Exceptional interpersonal, organizational, and technical skills are also required. You should be collaborative in nature as you will be expected to support the existing Jackson ICF team. A successful candidate is on-time and ready to go at the start of business hours.
Why you will love working here:
- Quality of life: Flexible workplace arrangements, Work-life balance
- Investment in the community: Donation matching, Volunteer opportunities
- Investment in you: Tuition reimbursement, Access to professional development resources, 401k matching, Employee Stock Purchase Plan
- And many, many more (Ask your recruiter for more details!)
What you will be doing:
- Contractor and vendor quality assurance and control; including those specific to HVAC, Energy Auditing and Direct Install.
- Providing oversight, technical assistance and guidance on energy efficient technologies and practices to those participating in utility-sponsored programs.
- Working as part of a team to ensure that the implementation and verification of residential energy efficiency projects are successfully executed in the Mississippi market.
- Preparing and delivering persuasive presentations and providing program representation with contractors, trade organizations, etc.
- Field mentoring and QA/QC of residential focused energy efficiency work performed
- Must have a reliable vehicle for local travel. Requirements are between 50% to 75% of the time in the field. (reimbursement for mileage provided)
What we need you to have (minimum qualifications)
- Bachelor's Degree in (Business, Communication, Energy, Environmental Studies, or related studies) (Candidates can substitute one year of experience for each year of education)
- 2+ years of professional work experience; preferably in energy or working with trade allies
- Must have valid driver’s license and successfully pass a Background Check and Motor Vehicle Records (MVR) check
What we would like you to have:
- Experience in the residential energy efficiency market, HVAC or residential construction market.
- Knowledge of energy efficient building practices and technologies
- Strong working knowledge of basic business principles and successful business practices/strategies
- Familiarity with building principles, energy audits, and energy savings calculation
- Knowledge of residential energy modeling
- BPI Building Analyst Certification or RESNET HERS Rater Certification
- Experience working on successful energy efficiency programs
- Utility experience and understanding of Demand Side Management (DSM) program implementation
- Familiarity with MS office suite, particularly PowerPoint and Excel
#INDEED
#LI-CC1
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$55,124.00 - $93,712.00
Mississippi Remote Office (MS99)
Top Skills
What We Do
ICF is a global advisory and technology services company with approximately 9,000 employees in industries across the public and private sectors. For over 50 years, we’ve been helping clients take on some of the world’s most complex challenges to produce exceptional results. Our work is the catalyst to help shape the future for all.
Why Work With Us
At ICF, we’re committed to promoting individual well-being and ensuring our culture is one where everyone can belong, grow, and thrive. Here, you’ll find purpose-driven work and the support to build the career you want.
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