Quality Assurance Specialist

Posted 20 Days Ago
Be an Early Applicant
Overland Park, KS
70K Annually
Junior
Insurance
The Role
As a Quality Assurance Specialist, you will develop quality standards, audit transactions, analyze risks, and report results to ensure high-quality service in insurance processes.
Summary Generated by Built In

Steadily is an insurance technology company that specializes in rental property insurance for landlords. We’re three years old, just over 160 people, manage $20B in risk, and are intent on becoming the world’s best and largest insurer of rental properties.

We exist to deliver fast, affordable insurance and to pay claims quickly and fairly. To do that, we hire the best engineers, actuaries, sales, and service people in the country to build the experience that we’d want if we were the client.

Steadily is hiring a Quality Assurance Specialist who is passionate about maintaining the highest standards of quality. You'll be surrounded by team members who are also the very best at what they do which will just make you even better.

What You'll Do

  • Develop quality assurance standards for Sales, Client Experience, and Underwriting teams

  • Conduct audits of customer transactions to insure we are consistently maintaining the highest standards of quality

  • Design reports and communicate results on a monthly, quarterly, and ad hoc basis

  • Identify potential risks before they become a problem, focusing on root cause analysis and preventive action

Your Background

  • Experienced: Minimum two years of experience in Property & Casualty insurance either as a producer, account manager, CSR, underwriter or quality assurance specialist. You have a working understanding of personal lines insurance and compliance standards.

  • Digital: Your tech savvy is exceptional. You’re comfortable learning new technology and can pick up new systems/software quickly.

  • Hungry: You want to make the leap into an earlier-stage tech company to rapidly accelerate your growth. You want to roll up your sleeves and hustle – you are not looking for a traditional 9-5 job.    

Compensation and Benefits

  • $70,000 + equity in the company

  • Discretionary PTO

  • Health insurance including Medical, Dental, Vision, Life, HSA, FSA 

  • 401K

  • Free snacks & regular team lunches

Locations

  • Overland Park, Kansas

Why Join Us

  • You'll be in good company. Our founders have three successful startups under their belt and have recruited a stellar team to match.

  • We pay top of market (see comp).

  • We're earlier stage, so you'll get to wear a lot of hats and shape product decisions.

  • We have a good time. Culture matters a ton to us.

  • We're growing fast and are exceptionally well-funded.

  • Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Check out our culture deck here to learn what we’re all about.

  • Steadily was awarded Top 2025 Startups in Newsweek, 2025 Best Landlord Insurance Company by Investopedia, #6 on INC Regional’s Fastest-Growing Companies, a Winner of Austin Business Journal’s 2025 Best Places to Work, and #44 on the 2025 Forbes List of Best Startup Employers.

    We’re excited to meet you!

Press Room (News) | TrustPilot (Clients) | Comparably (Employees)

 

Top Skills

Quality Assurance Standards
Reports
Root Cause Analysis
Software Systems
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The Company
Austin, Texas
136 Employees
On-site Workplace
Year Founded: 2020

What We Do

We built Steadily to serve landlords who want their insurance to work like other modern tools they love: fast and affordable with excellent service. We're headquartered in Austin, Texas where we combine our decades of insurance experience with strong tech and design to delight our customers

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