Quality Assurance Manager

Location: Glasgow, United Kingdom

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Quality Assurance Manager

Are you an inquisitive and impactful individual looking for an exciting, dynamic and interesting new role in Quality Assurance?  Where no two days are ever the same?  And where you can use your judgement and risk based thinking to support the programmes at Thales through many different decisions during the project lifecycle? 

If so, we’d love to hear from you as we’re currently looking for multiple Quality Assurance Manager's to join our Optronics & Missile Electronics (OME) team in Glasgow.  The OME team is responsible for designing a range of state-of-the-art optronics and missile electronic solutions for some of the most technically advanced defence and security platforms for land, sea and air.

What the role has to offer:

• Customer focussed/facing with plenty of variety, interacting with all areas of the business

• Exciting challenge acting as the voice of the customer

• Hybrid working (3 days on site per week)

• We’ll also pay for your CQI membership and support formal certified training where appropriate e.g. lead auditor training

What’s does your day look like?

Reporting to the Quality Manager, you can expect to be involved in:

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy

• Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions

• Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales

• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement

About you

Ideally, you’ll:

• Have proven experience working as a Quality Engineer OR Quality Assurance Manager (or similar role) preferably within an engineering or manufacturing environment

• Have a detailed knowledge of current quality working practices and standards preferably ISO9001 / AS9100

• Have an understanding of the engineering/project lifecycle – desirable

• Have experience of working within a project structure and experience of managing work packages - desirable

• Be a qualified auditor or have similar experience

• Be an excellent communicator, collaborator and influencer in order to build relationships and promote Quality with key stakeholders

• Be a member of, or working towards membership of the Chartered Quality Institute - desirable

Benefits at Thales

We strive to create an environment where you can prioritise your wellbeing and have designed our benefits to give you the flexibility and power to do so.  Our core benefits include a pension plan, private medical insurance, life assurance, income protection as well as an employee assistance programme.

In addition, our flexible benefits platform gives you the power to customise your benefits to suit your needs.  You can choose to add a number of optional benefits including: healthcare cash plan, health assessments, family cover private medical insurance, buying/selling annual leave, gym membership discounts + much, much more.  You can also enjoy exclusive access to our discount site!

Alongside a competitive base salary, we offer a variable compensation plan bonus, 27 days annual leave + 1 company day + UK public holidays as well as the opportunity to volunteer up to 3 days to support local charities/communities in which we work.

This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance.  Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years.  In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - United Kingdom Security Vetting - GOV.UK (www.gov.uk)

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In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!