Location: Salt Lake City, United States of America
Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.
Quality Assurance Manager
Salt Lake City, Utah
Position Summary
Thales is looking for a Quality Assurance Manager is responsible for ensuring that all products, services and projects meet the highest standards of quality and compliance. This role involves developing and implementing quality assurance policies and procedures, leading quality assurance teams, and collaboration with cross-functional teams to integrate quality objectives throughout the product development and project execution processes. The QAM will monitor quality metrics and address any quality related issues to ensure customer satisfaction.
In this position, it requires a strong knowledge of quality assurance principles and practices, excellent leadership and communication skills and a commitment to continuous improvement and innovation.
Key Areas of Responsibility
- Develop and implement quality assurance policies and procedures to ensure compliance with industry standards and regulations.
- Ensure customer satisfaction by addressing quality-related issues and implementing effective solutions.
- Monitor and analyse quality metrics to identify trends and areas for improvement.
- Lead and manage quality assurance teams, providing guidance and support to ensure the highest standards of quality are maintained.
- Collaborate with cross-functional teams to ensure quality objectives are integrated into all stages of product development and project execution. Implement continuous improvement initiatives.
- Stay up-to-date with industry trends and best practices in quality assurance and incorporate them into our processes.
Minimum Qualifications
- Bachelor’s degree in Engineering, Quality Assurance or a related field with a minimum of 9+ years of relevant experience.
- 3+ years in a quality management / quality engineering position.
- Strong knowledge of quality assurance principles and practices. Ability to analyse data and identify trends and areas for improvement.
- Proven track record of improving quality and customer satisfaction.
- Familiarity with industry standards and regulations. Excellent leadership and communication skills.
- Capability to perform under pressure in a dynamic environment with a high degree of initiative and motivation.
- Must be a US Person as defined in applicable law.
If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!
What We Offer
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
- Elective Health and Dental plans.
- Retirement Savings Plan with a company contribution and a match, and without vesting period.
- Company paid holidays, vacation days, and paid sick leave.
- Company provided Life Insurance.
Why Join Us?
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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
Successful applicant must comply with federal contractor vaccine mandate requirements.
Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].
What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
