Quality Assurance Manager

Company Description

Who We Are

One Company. Hundreds of Products. Endless Possibilities. Ply Gem is North America's leading manufacturer of exterior building materials, including windows, siding, stone, and 40 other categories. At Ply Gem, we provide the nation's residential builders, remodelers and architects with access to a comprehensive range of building products. From new construction to repair, remodel and replacement, our full line of building products provide quality and value for all types of projects.

Ply Gem Canada is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart.

At Ply Gem Canada, we strive to produce a continuous stream of market leading products and services. We are creative and seek to recognize, embrace and apply new ideas and commercialize them more quickly than our competitors. We relentlessly seek to raise the bar on our products and services. We establish a reputation for innovation, quality and service that differentiates us from our competitors and enables us to tailor products and services to be the market leader.

Our building solutions are the cornerstone of the communities we serve. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

Why Join Our Team

Our employees are empowered to make a meaningful impact on our success while pursuing a wide range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry leader.

What You Can Expect from our Company

• You will be Part of a Winning Team
• You Can Capitalize on Your Opportunities and Make an Impact
• You Will Be Well Rewarded for Your Contributions to our Success
• You’ll work for a growing company with an excellent reputation in our sector for providing great products and customer service
• Competitive and tangible rewards that provide fair compensation relative to expectations and effort including base earnings, benefits for you and your family, and contributions toward your retirement savings
• Resources and support to help you manage your personal wellness

What the Company Expects of our Team

• Bring yourself fully to work each day
• Playing your role on the team so together we Win as One
• Welcoming and Driving Change to support our continued evolution
• Help drive the success of our Canadian Business through living our universal core values
• Making an Impact to ensure our continued success

Job Description

Purpose/goals:

The Factory Quality Manager is responsible for providing leadership, direction, and resource stewardship for the Factory Quality organization. He/ She will lead the execution of cross-functional strategies and plans that ensure we execute the company’s production system quality control roadmap.

Successful candidates demonstrate their commitment to their team by taking direct responsibility for the safety of the people, build trust and value the experience of the team around them and look to develop the people, sets high expectations for self and others, is a change agent and an effective communicator, encourages cross-functional collaboration, and shows personal resilience. This position reports to the Director of Quality & CI Canada.

This position is entirely on-site with no hybrid or remote options available.

RESPONSIBILITIES

• Foster a culture, including ways of working and behaviors, that is congruent with our mission, values, and success model.
• Identify and implement ways of working that make quality first a shared mindset and a way of life at CBB. Focus will be on the process, not the individual
• Ability to build strong business relationships and work collaboratively across multiple functions.
• End to end quality responsibility: supplier, manufacturing, and customer satisfaction
• Support the development of the Cornerstone Quality Management System and lead the execution at the factory.
• Develops and executes effective methods for inspection, testing, sampling, and training.
• Monitor the customer satisfaction and internal metrics, drive initiatives and projects to improve quality as a competitive advantage.
• Support the development and drive the execution of the Cornerstone Production System Quality Control Pillar
• Develop and maintain the Quality Prioritization Matrix -
• Lead and/or facilitate team problem solving for customer and internal quality issues to find true root cause, develop and execute Permanent Corrective Actions.
• Explore, identify, and execute new technologies that improve effectiveness of our quality control systems including error and mistake proof solutions.
• Understand that speed matters and is prompt with action and information, willing to make decisions based on calculated risks, and moves issues to closure by driving teams forward.
• Understanding & executing SOP’s, FMEA’s , SPC , Control Plans , Process & Product Audits.

Qualifications

• Bachelor’s degree in engineering or related field required
• Auditing Experience, ASQ or similar Quality certification preferred
• Six Sigma certification preferred
• The successful candidate will have at least 10+ years of manufacturing experience and at least 4+ years of managing & leading quality function.
• Enthusiastic about the value quality brings to the manufacturing process and passionate about keeping technical skills up to date, understanding best practices, and deploying quality systems to achieve goals and targets.
• Displays a strong ability to use data to rationally analyze and solve issues. Ability to present information to leaders, intercept and analyze data for decision making
• Excellent verbal and written communication skills with the ability to train staff at all levels.
• Thorough understanding of quality control standards and methodologies.
• Requires minimal travel (20%).
• Proficient with Microsoft Office, ERP or related software.

Additional Information

Ply Gem Canada is committed to an inclusive, equitable and accessible workplace. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially