Quality Assurance Manager (Glasgow)

Location: Glasgow, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Quality Assurance Manager

Glasgow

Due to growth, we are hiring multiple Quality Assurance roles at our Glasgow site!

Are you an inquisitive and impactful individual looking for an exciting, dynamic and interesting new role in Quality Assurance?  Where no two days are ever the same?  And where you can use your judgement and risk based thinking to support the programmes at Thales through many different decisions during the project lifecycle? 

If so, we’d love to hear from you as we’re currently looking for a Quality Assurance Manager to join our Optronics & Missile Electronics (OME) team in Glasgow.  The OME team is responsible for designing a range of state-of-the-art optronics and missile electronic solutions for some of the most technically advanced defence and security platforms for land, sea and air.

What the role has to offer:

• Customer focussed/facing with plenty of variety, interacting with all areas of the business

• Exciting challenge acting as the voice of the customer

• Hybrid working (3 days on site per week)

• We’ll also pay for your CQI membership and support formal certified training where appropriate e.g. lead auditor training

What’s does your day look like?

Reporting to the Quality Manager, you can expect to be involved in:

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy

• Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions

• Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales

• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement

About you

We’d be very happy to consider colleagues from outside of JF08 with a focus on soft skills and behaviours rather than Quality experience.  Ideally you’ll:

• Possess excellent organisation, time and project management skills to deliver on time against competing priorities

• Be an excellent communicator and collaborator in order to build relationships with key stakeholders

• Be a problem-solver with the ability to resolve complex issues in varied contexts

• Possess the ability to analyse, design and implement processes improvements

• Be a critical thinker with sound judgement skills and have the ability to identify potential risks and propose mitigating strategies

• Have relevant experience working within Quality, ideally in a manufacturing or engineering environment (desirable not essential)

• Have knowledge of Quality working practices and standards (desirable not essential)

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!