Quality Assurance Intern

Job Title

Quality Assurance Intern

Requisition

JR000014791 Quality Assurance Intern (Open)

Location

Hobart, NY

Additional Locations

Job Description Summary

Mallinckrodt is a company united around a central pursuit – improving outcomes for underserved patients with severe and critical conditions. As a purpose-driven organization with a broad network and relentless determination, we create products, delivery systems and solutions for patients whose needs have not been met.
Mallinckrodt is a global business consisting of multiple wholly owned subsidiaries that develop, manufacture, market and distribute specialty and generic pharmaceutical products and therapies. With locations in the US, Canada, Europe and Asia, culture is one of the most important aspects of our organization. Who we are at the core of our company - how we think, feel and work together means everything. We are anchored in our values of Patient Centricity, Innovation, Collaboration and Integrity.

The Company's Specialty Brands reportable segment's areas of focus include autoimmune and rare diseases in specialty areas like neurology, rheumatology, hepatology, nephrology, pulmonology, ophthalmology and oncology; immunotherapy and neonatal respiratory critical care therapies; analgesics; gastrointestinal products. Its Specialty Generics reportable segment includes specialty generic drugs and active pharmaceutical ingredients. We are focused on listening for needs and delivering solutions. We provide medicines to address unmet patient needs, stemming from 155 years of using our unique strengths, experience and expertise to help improve people's lives.
We know that we contribute to something that matters because we make quality products that impact patient lives. We have built an inclusive community and recognize the importance of every employee as a whole person – inside and outside of work. Our dynamic work environment provides unique experiences for employees to grow and develop.
We are moving forward – come with us.
The Program
Mallinckrodt is offering an 11-week internship program, which provides an immersive experience in the world of pharmaceuticals. As an MNK Intern, you will have the opportunity to contribute to meaningful and impactful work that compliments the degree you are pursuing. Here, you will be able to apply what you’ve learned in the classroom to a corporate environment. In addition, our internship program is designed to include networking opportunities across the company, professional development workshops, and community service.
Mallinckrodt is united around our mission – Listening for needs. Delivering solutions. Join us to get a sense of what it’s like to work at Mallinckrodt and gain the real-world experience you are seeking.

Job Description

The Quality Assurance Intern will define, document, assess, and scrutinize the business processes of the organization of the Quality department and then identify areas for potential improvement. Their focus is on streamlining operations or developing solutions that allow for improved efficiency or increased productivity. The intern will also ensure processes are aligned with organization objectives and guidelines. They will meet with stakeholders across the organization to gather research and also interact with outside vendors. They prepare documentation and develop recommendations. They may also design and implement tech-based programs to automate routine processes.
The incumbent typically has at least a bachelor’s degree, and a background that involves analyzing and improving business processes. Good analytical skills and project management capabilities are required.

• Identify and analyze business needs, conduct requirements gather, and define scope and objectives.
• Learn, use and support various financial products, software and systems with ease.
• Ensure support documents are created and distributed/posted in timely manner.
• Analyze, test, and evaluate raw materials, in-process products, and final products.
• Perform data gathering, root cause analysis and performance trending in order to develop appropriate process changes.
• Develop gap analysis with leaders and identify improvement opportunities and initiatives.
• Review solution designs with the Quality teams to ensure they meet requirements, are scalable and high quality.
• Manage and execute user acceptance test effort, data, and cases, and identify pertinent performance metrics.
• Create impact assessments and analyze the ROI for system enhancements.
• Identify training gaps and create training opportunities when needed, including guidance on execution of SAP transactions.
• Adhere to practices that improve operational efficiency via expanded communications with key process constituencies.
• Complete other necessary assignments as required including, but not limited to, department support tasks (filing, preparation of documents, etc.), document updates, participation in root cause analysis, and participation in investigations or internal audits.

Education / Experience / Skills:

• Bachelor’s or Master’s Degree in Chemistry, Chemical Engineering, related science or equivalent combination of Education, Experience and Competencies.

• Attention to Detail/Focus:  Is thorough and precise in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.  Double-checks the accuracy of information and work product to provide accurate and consistent work.  Provides information on a timely basis and in a usable form to others who need to act on it.  Compares observations of finished work to what is expected to find inconsistencies.
• Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; build rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.
• Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
• Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

Internship Duration: 05/19/25 - 08/01/25

Compensation: $23.00 - $25.00 /hour