Quality Assurance Engineer

Company Description

POSITION OVERVIEW

Minimum Years of Experience Required: 1+ years

Working Location: Candidates with 1 year of experience eligible for in-office or hybrid schedules. 

Sponsorship: Sponsorship is not available for this position. 

Salary Range: $62.5k-$80k

The exact salary will vary based on years of experience and the level of proficiency in both hard and soft skills. It is uncommon for someone to be hired at the highest point of the salary range for their position. If you feel like this position is right for you but your desired salary range differs, please still apply. 

ABOUT THE COMPANY
ALIS is the industry leading provider of assisted living specific software. We are a purpose driven healthcare technology company passionate about innovation and using technology to help people by solving real world problems. The ALIS team designs, builds, delivers, and supports our flagship product ALIS (pronounced “Alice” and stands for Assisted Living Intelligent Solutions).

CULTURE
Joining the ALIS team means contributing to innovative software solutions that enhance the lives of our clients and their families. We value growth, collaboration, and making a positive impact. As a passionate and dedicated team, we are committed to delivering exceptional solutions and embracing the challenges that come with continuous improvement. At ALIS, you'll be seen, heard, and held to high standards. Success here requires collaboration, communication, curiosity, optimism, and a commitment to constant improvement.

Job Description

The QA team performs a critical function in the company by ensuring that the ALIS software is ready to be deployed to production when it will be used by front line essential workers. 

The core accountability of a QA individual here is to assess the ALIS software quality through manual testing. Each member of the team is responsible for understanding parts of the ALIS application, preparing test cases, finding and reporting bugs and glitches, and for working with engineers to verify fixes before they are released into production. 

Each member of the team also participates in various types of department and company goals on a quarterly basis. 

The right individual for this position will be curious, will enjoy learning, investigating, and will be a good critical thinker. Ultimately this position helps ensure that ALIS is working correctly and is providing the best user experience for our clients. 

JOB ACCOUNTABILITIES: 

• Identify, mitigate, and communicate risks to product quality within the software development life cycle

• Own and continuously improve an inventory of software quality tools, processes, and skills

• Provide observability and insight into the product and the product development process

• Pod collaboration

  • Sprint activities

  • Standups

  • Acceptance Criteria Analysis/Refinement

  • Test Planning

  • Test Execution

  • Test Documentation

  • Test Environment Maintenance

  • Bug reporting

  • Continuous Improvement

• Bi-weekly 1:1 participation

• Backlog grooming/sprint planning

• Defect tracking and analysis

• Provide training on new features

• Progression on rocks

• Supporting hot fix releases

• Regression test maintenance

Qualifications

• 1+ years of hands on experience with a SaaS product at a technology company including preparing test cases 

• Comfortable learning new technologies necessary to perform aspects of this job (one long term example is learning Python to write load tests)

• Experience with JIRA and Confluence

• Can independently initiate and follow through on new projects without operational supervision

• Can show discretion in striking a balance between progress and conservatism in processes and structure

• Can work and communicate well with a range of people, personalities, and job functions

• Can actively, effectively and creatively remain accountable to management and stakeholders on ongoing projects

• Empathy

  • Capacity to empathize with and advocate for end-users, teammates, and our future selves

  • Seeking to understand the different perspectives of teammates and to work with them to achieve our common goals

  • Approach our colleagues with kindness, supportiveness, and grace in good moments and bad, encouraging everyone to reach our full potential

• Communication & Collaboration

  • Ability to clearly and effectively communicate product risks and project status to technical and non-technical audiences

  • Collaborating effectively with colleagues, sharing knowledge, and working towards common goals

  • Proactively building connections and relationships to achieve success holistically and with integrity.

• Adaptability & Learning

  • Cultivate curiosity for professional growth, both individually and as part of our teams.

  • Maintaining a creative tension between positivity and optimism on one hand, and objective, critical analysis on the other.

• Professionalism

  • Effectively managing time and prioritizing tasks to meet sprint estimates and other timelines

  • Continuously seeking to improve our product, our process, and ourselves through attention to detail and a commitment to learning from mistakes

Additional Information

Benefits:

• 8 Company Holidays + 2 Floating Holidays + PTO
• Medical, dental and vision insurance 
• 401k Plan + Matching
• Pre-tax Parking and Commuter benefits 
• Length of stay rewards 
• Company bonus pool
• HSA and FSA
• Life Insurance 

Application Process:

No formal cover letter is needed but please include a few sentences describing why you are applying for this position specifically.

ALIS asks certain candidates for quick phone calls to gather additional information – these usually last about 5 minutes and are scheduled in advance and according to your schedule. After the phone screen, candidates that are selected to proceed in the process will do an in-person (preferred) or video interview. Some candidates will be selected for the third round of in-person interviews.

Medtelligent values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. All candidates are subject to a background check.