Quality Assurance Analyst (Remote)

*We are open to supporting 100% remote work anywhere within the US.*

ICF is hiring a Quality Assurance Analyst to deliver new test functionality and support existing frameworks. This position requires strong deductive reasoning, attention to detail, persistence, patience, and creativity. The individual will work with our component, integration, internal development teams, and Business Analysts teams to analyze, build and maintain test frameworks and suites across all test phases. The individual also work with our business, development, and testing teams to analyze, build and maintain processes across the organization.

The Work 

You will be part of an established team supporting our General Services Administration (GSA) client in Washington, DC. The ICF team at GSA performs custom software development to modernize the legacy platform into a cloud platform using modular design standards. The team works closely with clients and other contractors to ensure the performance and reliability of the Integrated Award Environment (IAE) public-facing, mission-critical applications. 

What you'll be doing:

• Work with IT and business stakeholders to define the system requirements and design approach and write corresponding user stories and acceptance criteria
• Create functional artifacts such as a data dictionary, roles matrix, or process diagram
• Coordinate with developers and testers to ensure a shared understanding of business requirements
• Obtain clarifications from product owners and other stakeholders as needed
• Develop an understanding of the client processes and procedures and recommend improvements to the end user experience
• Write test plans and test cases for all user stories
• Perform functional and regression testing within sprints
• Perform smoke testing and integration testing of applications after deployments
• Support automated testing by writing test scripts using the Gherkin syntax
• Ensure all pages meet 508 compliance requirements using WAVE, AMP, and JAWS

What you must have:

• Bachelor’s degree and 1 or more years of work experience as a business analyst/tester OR 5 or more years of work experience (with no degree requirement)
• 1 or more years of experience writing user stories and acceptance criteria
• 1 or more years of experience facilitating requirements gathering meetings with clients and end users
• 1 or more years of experience testing and logging defects, and working with developers to ensure defects are appropriately resolved
• US Citizenship or Green Card Holder required (required by federal government for this position)

What we'd like you to have:

• Comprehensive understanding of the software development lifecycle (SDLC) including recent successful experience with agile methodologies (scrum)
• Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets
• Excellent verbal and written communication skills
• Ability to communicate difficult sensitive information tactfully
• Strong analytical, organizational and product management skills
   

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$63,511.00 - $107,968.00

Nationwide Remote Office (US99)