Quality Analyst

Job Description
Make a significant impact within a dynamic, global environment? We invite you to apply today and become a key contributor to driving change in our loan origination processes.
Job Summary:
As a Loan Origination Analyst in the Flow Originations & Deal Setup Team, you will act as a centralized owner of procedure updates, training, and change communication maintenance. You will support Pre-Underwriting, Post Approval, Document Preparation, and Booking teams globally, while participating in projects prioritized by functional heads.
Job Responsibilities:

• Research and clearly document procedural changes resulting from process updates.
• Support procedural reviews to ensure accuracy and recommend enhancements.
• Create and maintain comprehensive training guides and job aides.
• Develop standard communications to effectively explain process changes.
• Identify procedural gaps and liaise with stakeholders for resolution.
• Coordinate with supervisors and managers to prioritize work effectively.
• Partner with various teams to address and resolve cross impacts.
• Represent the team on project calls to ensure operational impacts are addressed.
• Lead working groups to identify workflow gaps and new requirements.
• Conduct review sessions to ensure consistent dissemination of information.
• Meet deadlines and target dates as determined by project leads or leadership.

Required Qualifications, Capabilities, and Skills:

• Expert knowledge in financial services for Commercial Banking and loan documentation.
• Minimum of 3 years of experience in relevant areas.
• Highly organized with the ability to manage multiple priorities simultaneously.
• Comfortable with change, ambiguity, and informed risk-taking.
• Strong analytical, problem-solving, and judgment skills.
• Excellent verbal and written communication skills.
• Ability to write clearly and concisely.
• Proven collaboration skills with keen attention to detail.
• Ability to navigate complex infrastructures effectively.
• Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint).

Preferred Qualifications, Capabilities, and Skills:

• BS/BA Degree in Communications, Finance, or Business preferred, or equivalent experience.
• Experience in Pre-Underwriting, Post Approval, Document Preparation, or Deal Setup.
• Ability to take initiative and self-motivate, as well as work as part of a team.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.