Quality Analyst (Manual Tester)

Job Overview
Applied Systems, Inc., a worldwide leader in insurance technology, is seeking a Quality Analyst (Manual Tester) to work with the Indio Software Engineering Teams on solutions for Commercial Lines. In this role, you will develop test cases, ensure timely completion of testing, and provide insights about issues or defects to ensure timely resolution. You will partner with software engineering teams to prioritize testing tasks and provide valuable feedback and expertise to support the delivery of high-quality software applications.
What You'll Do• Develop test cases, execute testing, and maintain accurate records of issues/defects• Collaborate with the team to complete testing activities within established timeframes and in alignment with established testing processes• Research and identify root causes of issues, in partnership with the technical team• Complete testing and close assigned tasks in internal systems• Ensure environments and test data are appropriate
What You'll Need to Succeed
We're looking for someone who:• In this role, you will need to collaborate with the Software Engineering Team in the Pacific Time Zone• Can work remotely or from an Applied Systems office
Your experience should include some or all of the following:• 3-5 years of experience in a Quality Analyst role, preferably working with software engineering teams to build cloud-based software applications• Advanced experience testing web applications• Practical experience with API testing tools like Postman• Familiarity with testing tools such as Xray, or TestRail• Practical knowledge of databases such as SQL Server• Fundamental understanding of microservices and cloud-based technologies• Practical experience reviewing and analyzing logs to validate functionality and identify potential defects• Proven ability to define test cases and prioritize to ensure the quality of each release• Proven technical abilities, troubleshooting skills, and research abilities• B.S. in Computer Science or related field, or equivalent work experience
o We proudly support and encourage people with military experience, as well as military spouses, to apply
Additionally, you may have:• Familiarity with Automation test tools Playwright, or Selenium Ruby is a plus• Figma experience to review new designs and plan testing/create cases• Jira (as bug tracking system)• Experience with DevOps (Git, Docker, Kubernetes)• Experience with User Stories• Experience with Agile frameworks, ideally Scrum Sprints using tools like Jira and Confluence• Insurance industry exposure
What You'll Gain
Benefits from Day One• Health insurance plans, dental, and vision• Wellness incentives• 401(k) and/or RRSP retirement savings plans with employer match
Work-Life Balance• Competitive paid vacation time and a free day for your birthday• Personal/sick time• Paid holidays• Flex Time• Paid parental leave (U.S. candidates)• Volunteer time off
Empowering Career Growth and Success - We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.
What We Value
We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance - safeguarding and protecting what matters most in people's lives. And there is no more important job than that.
Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation, and military status.
Who We Are
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world's largest agency and brokerage management systems provider, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied's people and products enable millions of people worldwide to safeguard and protect what matters most.
For 40 years, Applied Systems has led an industry we helped to create with a mission to continuously improve the business of insurance. From partnerships, acquisitions, and insurance innovation initiatives, Applied has focused on efforts to be the indispensable partner in our industry.
It's an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what's possible.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.