Worker Sub-Type:
Regular
Job Description:
BlackBerry® QNX® is a trusted supplier of safe and secure operating systems, hypervisors, frameworks and development tools, and provides expert support and services for building the world’s most critical embedded systems. The company’s technology is trusted in 255 million vehicles and is deployed in embedded systems around the world, across a range of industries including automotive, medical devices, industrial controls, transportation, heavy machinery and robotics.
BlackBerry QNX software and development tools are standards-based and enable companies to adopt a scalable software platform strategy across product lines and business units. The BlackBerry QNX software portfolio, including our safety pre-certified product versions, is purpose built for embedded systems and scales to support everything from single-purpose devices to highly complex, mixed-criticality platforms.
Are you the person we're looking for?
Working as a Field Application Engineer, you will be working directly with customers as a technical account owner to drive revenue through the adoption of QNX software and services as part of the European Sales team. You'll be the key technical resource on the team, working in a pre and post-sales capacity and will be responsible for owning customer technical relationships, advising customers in design decisions and representing QNX at regional events, trade shows, and webinars.
In return for your talent and enthusiasm, we will provide you with an attractive compensation, commission & benefits package a flexible working model, an opportunity to work with state-of-the-art technology, and the chance to thrive in a dynamic environment, working hand in hand with talented colleagues. In short, you bring the talent and we provide the environment, tools and resources for you to build your skillset and accelerate your growth & personal development.
In this role, you will:
- Be the face of the company, acting as a liaison between customers and QNX R&D, Engineering Services, and Product Management departments
- Provide technical expertise and knowledge of QNX solutions to customers and prospects in both a pre-sale and post-sale capacity
- Support wider sales team in a technical and consultative manner including analyzing customer design requirements, offering feasibility/ scope assessments to customer requests, and other activities as required
- Manage the customer’s technical requirements (through various support and engineering departments) from the development phase to the commercial release
- Build and maintain positive customer (technical staff) relations to encourage new development projects and appropriate upgrades
- Deliver pre-sales software development work (demos, benchmarking, high-level customer design assistance, initial environment set-up, on occasion may be asked to participate in select development relating to customer-specific needs, etc.)
- Prepare and present technical material to customers either on-site or virtual, and represent BlackBerry QNX at regional trade shows, speaking engagements, webinars or in concert with our large customers
- Develop, and maintain a technical knowledge base of competitive intelligence. Provide recommendations to Marketing and Sales on technical requirements to constantly improve and enhance customer experience
You will have:
- Experience in interfacing between customers and engineering
- Demonstrated software development, design and architecture experience with a focus on embedded system development, real-time programming, or similar low-level programming with C, Assembly, or C++
- Bachelor's Degree in Computer Science, Electrical Engineering or similar, or equivalent meaningful experience
- Working in Linux development environments
- Strong and influential interpersonal and relationship-building skills
- Industrial or Medical segment vertical market experience
- Technical experience in RTOS solutions from competitive providers such as Wind River, Green Hills, or similar vendors would be deemed an asset
- Broad general knowledge of the high-tech and the embedded industry
- Thorough knowledge and ongoing awareness of current marketing concepts and practices
- General and strategic business management, creative and visionary planning, analysis and decision-making, effective leadership, communications and customer relations skills
Interested to learn more? We'd love to hear from you.
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Scheduled Weekly Hours:
40
Top Skills
What We Do
BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 195M+ cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security, endpoint management, encryption, and embedded systems. BlackBerry’s vision is clear - to secure a connected future you can trust.
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