OUR HIRING PROCESS:
- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.
INFUSE is seeking a Quality Assurance Lead to drive the implementation of high-quality QA processes and lead our quality assurance teams. This role presents a unique opportunity to establish and standardize QA processes across multiple teams, enhance team performance, and ensure compliance with industry standards. Our clients include global enterprises like Microsoft, Google, Lenovo, HP, Oracle, IBM, Cisco, Intel, Samsung, Panasonic, VMware, and Red Hat. Join INFUSE and become a key player in building a robust and scalable QA department, with a strong focus on quality audits, team assessments, and certification compliance.
Responsibilities:
- Design, implement, and standardize QA processes, methodologies, and workflows across teams.
- Lead and manage internal/external QA audits, ensuring compliance with industry standards and certifications.
- Oversee daily activities of QA teams (up to 15 people), manage performance assessments, and ensure continuous professional development.
- Develop and monitor QA metrics to assess product quality, team performance, and process efficiency.
- Collaborate closely with key stakeholders to ensure alignment between project goals and QA standards.
- Coordinate the allocation and optimization of QA resources across multiple projects to maximize productivity.
- Ensure compliance with established processes and identify opportunities for process optimization.
- Create and maintain well-structured and detailed test documentation to support audits, assessments, and process transparency.
Required Professional Skills:
- 5+ years of QA Experience: Hands-on experience in software quality assurance, including setting up QA processes from scratch.
- 3+ years in QA Management: Proven experience in leading QA teams, establishing QA departments, and managing cross-functional teams.
- QA Certifications: Relevant QA certifications (e.g., ISTQB, CSTE) and proven experience in maintaining industry-standard QA practices.
- Expertise in QA Processes: In-depth understanding of end-to-end QA methodologies, test automation frameworks, and manual testing strategies.
- Tool Proficiency: Hands-on experience with test management and automation tools.
- Agile Methodologies: Solid understanding of Agile and Scrum methodologies.
- Audit Handling: Experience leading quality audits and managing process assessments.
- Process Transformation: Demonstrated ability to overhaul and optimize existing QA processes to improve team efficiency.
- Intermediate+ English Proficiency
Preferred Skills:
- Strong experience in conducting assessments to measure team efficiency and skill gaps.
- Proven track record of successfully redesigning and implementing QA processes for large-scale projects.
We Offer:
- Competitive Compensation: Remuneration based on experience and skills, paid monthly via bank transfer or Payoneer.
- Remote work format, contract, work schedule: 5/2 (8 hours/day) from 14:00 to 23:00 EEST
- Work-Life Balance: Paid annual leave and sick days.
- Career Growth: Opportunities for professional development and career advancement.
Our recruitment process:
- Interview with HR+Behavioral Assessments
- Technical interview with Team
- Final interview with the Technical Director
What We Do
Multiple-time Inc. 5000 honoree, INFUSE is a fully integrated, data-fueled, demand generation engine that offers a host of industry-leading solutions designed to help B2B organizations drive qualified interest. We employ a holistic, omni-channel approach, which empowers us to identify, qualify, and produce actionable engagement. Supported by the latest innovations in digital marketing, we generate leads by strategically promoting content through innovative social, targeted display, mobile, and direct outreach campaigns
