QA Engineer

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

This position is responsible for ensuring that quality systems and standards are adhered to at Callaway’s International Golf Ball manufacturing locations. This role will perform onsite quality system assessments, collect and perform data analysis and evaluate product quality and reliability.
The QA Engineer will also support and develop new inspection methods/technologies/equipment.

ROLES AND RESPONSIBILITIES

• Conduct Process Capability Analysis & support Continuous Improvement activities.
• Supervise the new product qualification process including performing PFMEA prior to mass production.
• Create & update quality documents, including quality criteria, inspection procedures, measurement & testing procedures, sampling rules, packaging methods, defect codes definition, limit sample setting to guide inspections of finished products.
• Maintain Statistical Process Control (SPC) and Statistical Quality Control (SQC) tools and usage.
• Lead onsite customer complaint resolution through root cause analysis to ensure timely resolution to issues.
• Conduct Measurement System Analysis (MSA) for key apparatus, identifying measurement errors and biases and work to correct and/or improve the system.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficiency in Microsoft Excel, Outlook and Word

• Excellent process identification, evaluation, and problem solving skills.
• Ability to elicit cooperation from management and other departments.

• Ability to work independently and rapidly adapt and respond to priority changes based on business needs.
• Strong interpersonal skills and professional demeanor.
• Ability to deal responsively with management and peers.
• Demonstrate excellent attention to detail.
• Strong written and verbal communication skills in English.

EDUCATION AND EXPERIENCE

• Bachelor, Chemical Engineering Degree preferred.
• Minimum 5 years working experience. Golf ball/rubber processing manufacturing experience preferred.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• This job will require constant walking and occasionally lifting of baskets of Golf Balls, in excess of 25lbs.
• Factory, exposure to noise, heat in some departments and cold conditions in others.

#LI-CM1

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!