QA Engineer II

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You’ll Do

We are looking for a QA Engineer who is excited about advocating for product quality and representing the voice of our customers during the software development process. This position will help ensure that our customers, and prospective customers, enjoy a seamless experience interacting with our digital interface. In this role, you will: 

• Be excited to roll up your sleeves and dive into our stack to help us engineer and ensure product quality 
• Help plan, create, and execute end-to-end test cases, employing both manual and automated techniques. 
• Identify potential issues to be corrected by development team 
• Self-managing individual testing activities within the team 
• Pragmatically work alongside stakeholders carefully balancing risk and delivery 
• Create test plans/cases for select scenarios 
• Document testing results clearly and accurately 
• Confidence in contributing to the software development process at its earliest stages 
• Be a vocal advocate for quality within the team 
• Team with fellow QA members in the quest for continuous growth and improvement

What You’ll Bring

• 3-5 years of SQA experience in a fast-paced, agile environment, hands-on experience with browser-based solutions and/or eCommerce experience. 
• Experienced with agile tools such as Jira and Zephyr 
• Experienced working in a CI/CD environment. 
• Hands-on experience with Postman, Cucumber, Curl or similar. 
• Experience with Cypress or similar UI testing frameworks 
• Impeccable eye for detail, with excellent problem solving skills. 
• An ability to identify Functional Use Cases vs Edge Cases 
• Experience writing Functional and Regression Test Plans 
• Understanding of SQA Best Practices 
• Self-starter, motivated, organized, and confident. 
• Team focused with a proven track record thriving in a collaborative environment 
• Excellent written and verbal communication.
• Humble and customer-focused 
• ‘Always learning’ mindset with a ‘whatever it takes’ attitude to creatively help the team
  Bonus points for: 
• 3rd-Party integrations 
• Programming / Scripting experience 
• Bachelor's degree in a technical discipline 
• Experience testing CMS platforms 
• Experience with Playwright 
• IoT

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].