Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
As a QA Engineer, you will be responsible for managing the testing strategy, processes, and resources for the Decisions platform. This role works closely with ALL departments (Cloud Ops, Customer Success, Documentation, Professional Services, R&D, Solutions, and Support) to identify core issues and prioritize fixes for releases in a tight schedule. The successful candidate will combine technical and effective communication skills to drive quality in the product throughout the organization.
Essential Functions/Priorities
- Identify and implement strategies to test the platform effectively in tight timelines across multiple platform versions.
- Work on a Global team that performs both automated and manual tests.
- Proficiency in writing Automated Tests using either C# or Java programming languages along with web automation frameworks like Selenium or Playwright.
- Communicate with leadership, developers, testers, and other departments regarding platform issues.
- Document testing results and create reports for leadership used in tracking release readiness.
Support Duties
- Understands the technical intricacies of enterprise integrations and
- communicates plans and solutions for testing these scenarios effectively.
- Provides examples and training for testing resources on platform features.
- Anticipates problems and provides recommendations.
- Question the status quo and exude initiative.
- Watch, learn, speak up, and do what is needed to advance our mission and who we are as an organization.
Requirements
- Certification in Quality Assurance (Automation)
- Attention to detail with the ability to multitask.
- Excellent written and verbal communication skills with the ability to effectively communicate with an on and off-shore audience.
- Understand databases, enterprise systems, web applications, and software industry best practices in Software QA, as well as the SDLC using Agile and other lean methodologies.
- Understand basic concepts about software development like data types, variables, iterating arrays, exception handling, etc. Or at least have a knack for solving software problems.
- Ability to analyze information from disparate sources to produce plans.
- Be very competent at using a Windows computer (if you don't know how to find your local IP address or shut down Windows using a command prompt, this probably isn't the job for you).
- A desire for excellence in user experience and for producing quality software for end-users.
- Enjoy being a software detective, familiar with testing fundamentals, Windows services, basic networking concepts, APIs, etc.
- Experience with any of the following is a plus but not required: .Net, HTML, C#, NET, SQL, JS, IIS, AD, Hyper-V/Virtualbox, and Any Software Testing Platform.
- Flexibility to meet changing organizational focus and needs in a fast-paced environment.
Top Skills
What We Do
Decisions provides a rules-driven, no-code platform, enabling companies to drastically reduce their time to market for their applications. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from mid-size companies to many Fortune 500 corporations.
Decisions provides one no-code platform for all types of business processes. With our no-code visual designer you can deploy fast and empower business users to manage their own processes. There are thousands of features built-in, ready to drag and drop and you’re done! Our rules-driven automation allows you to adapt quickly to price changes, regulations, customer demands and more.
We have seen technology evolve rapidly during the past decade, and the disruption of Covid-19 cannot be understated. Entire industries have been forced to reengineer how they get work done. The chaos caused by the pandemic has shown how ill-prepared many businesses are to adapt to sudden changes. For example, processing paperwork is difficult when employees are remote and paper forms are physically at the office.
Without automation, these processes grind to a halt. Systems and processes that are inflexible and cannot scale break down when people change their behavior all at once. These are just some of the challenges presented by the global pandemic that are accelerating the adoption of automation and digital transformation.
We remain committed to delivering an experience that gives more control and configuration ability to administrators. Specifically, allowing programmers to build things that can be configured by non-programmers in a way that is safe, visible and flexible. This challenge has driven us to create numerous technologies in use today at some of the world's largest and most innovative companies.
