Purchase Order Processor 2

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Are you ready to make a tangible impact in the world of healthcare? In this Purchase Order Processor 2 role, you'll be crucial in managing order processing and delivering outstanding customer service. Acting as a key liaison between Territory Managers and Healthcare Providers, you'll ensure smooth operations and support account needs within your territory. Your focus on accuracy and relationship-building will help drive new patient business and grow the diabetes sector. Join us to make a meaningful impact and enhance patient care in this vital field.

Where you come in:

• You will be responsible for processing orders & completing general administration within the Diabetes Division. To process orders efficiently and accurately for the timely distribution and dispatch of various Dexcom and partner products to the patients (Tandem, Hypopak, and Glooko, etc.).

• You will handle tasks such as account creation, account updates, and quote verification (Sample of orders to work on: Dexcom NDSS Kit Purchase Orders, DVA Orders, Wholesalers, Faulty Replacement Orders or Warranty Replacement, Dexcom Clinical Trial Orders, Diabetes Online Shop Orders – including Tandem, Glooko products and all other Dexcom and Diabetes orders.

• You will handle admin tasks that may include, but not limited to, maintaining trackers, quality checks, data collection, etc. (i.e. Customer account record maintenance & any other admin tasks assigned to you)

• You will manage general account inquiries and administration and relationship management for accounts within assigned territories. Liaison with their Territory Managers and the HCP to drive new patient business providing exceptional customer service and increasing the growth of the diabetes sector within specialist teams.

• You will report to the Operations Manager and contribute to the smooth and successful operation of the division.

What makes you successful:

• You have related experience in order processing.

• You must be able to communicate effectively in English with our customers or employees of the organization.

• You have background creating routine reports and correspondence. 

• You have a positive attitude and the ability to contribute to a collaborative and upbeat atmosphere in line with Dexcom’s culture.

• You have a clear understanding of the critical role our work plays in improving the lives of those living with diabetes.

• You can build and maintain strong professional relationships with colleagues, fostering a supportive and effective team environment.

• You are tech savvy and motivated to learn new software, acquire new skills, and grow within the industry.

• You have strong documentation skills, ensuring accuracy and completeness in all administrative tasks.

• You have good follow-through, reliably completing tasks with diligence and thoroughness.

• You have exceptional attention to detail, ensuring precision in order processing and general administrative duties.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-5%

Experience and Education Requirements:

• Typically requires a minimum of 2 - 4 years of related experience and High School diploma/certificate or equivalent.

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To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.