Property Manager (onsite)

Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us.

About the Role

We are seeking a skilled Property Manager to oversee the daily operations of multi-family property located in Lynn, Massachusetts. The ideal candidate should have strong leadership skills, be able to manage a team effectively, and have excellent communication skills.

Facility Management

• Oversee day-to-day operations of the property
• Ensure that the property is maintained to the highest standard and in compliance with all relevant regulations and codes
• Conduct regular property inspections to identify maintenance issues and ensure that they are addressed promptly
• Provide emergency service coordination and generate incident reports

Personnel Management

• Manage a team of staff members, including leasing agents, maintenance technicians, and administrative personnel
• Ensure that all staff members adhere to company policies and procedures
• Develop and maintain relationships with local vendors and contractors
• Bid out property services to vendors for competitive pricing

Resident Services

• Handle resident inquiries and concerns in a professional and timely manner
• Market the property to prospective residents and coordinate leasing efforts
• Manage resident onboarding, offboarding and evictions
• Coordinate community events for the residents on a recurring basis

Property Reporting and Performance

• Manage the property budget and ensure that all expenses are within the allocated budget
• Prepare detailed operating reports on a weekly, monthly, and annual cadence
• Report on delinquency and unpaid balances for the property and organize collections efforts on past residents
• Drive revenue and control expenses so that they are in line with property's budget.

   

Experience 

• 5+ years of experience in property management, preferably in a luxury multi-family setting
• Strong leadership, management, and computer skills
• Excellent communication and interpersonal skills
• Knowledge of relevant laws and regulations pertaining to property management
• Ability to work independently and as part of a team
• Availability to work evenings and weekends as needed
• Diligent and efficient documentation and task management skills

About our Culture

At Groma, we’re looking to build something big and are on a fast growth trajectory. While a healthy work-life balance is important to our team, we want to be upfront that there may be times when we expect commitments outside of the standard 9-5. We strive to respect individuals and their needs while also acknowledging the reality that we have a small team that is trying to accomplish some very ambitious goals in a short time period.  

We have an ever-evolving list of values and conventions that guide how we operate as a company, but here are some of our core ones:

• We approach our work with pragmatic idealism that enables us to focus on our desire to make the world a better place in ways big and small while also being open to intelligent compromises that accelerate us on our path to serve our broader societal goals.
• Our whole team believes strongly that the challenges we are trying to solve require effective teams, not individual heroes.
• We have complex conversations well. We sit at the intersection of housing and blockchain policy, both nuanced topics with real-world impacts. We pride ourselves on being thoughtful, seeking the best solutions to real-world challenges, and implementing them effectively in the real world.

Job Benefits

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) with company match, and paid time off. If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

• 5% 401k match
• Fully covered insurance premiums for dental, health, and vison plans
• Fully covered commuter passes for bus, subway, boat, or commuter rail
• Generous paid time off policy including vacation, holiday, sick time, and parental leave
• 13 official company holidays
• 1 floating holiday: We recognize that there are lots of holidays that are meaningful to different people in different ways and we want to celebrate that by enabling team members to have the time/space to commemorate those days however is appropriate, and using it as an opportunity - if they’d like to - to share the meaning of that day with the broader team